Senior Programmes Officer

2 weeks ago


Canary Wharf, United Kingdom Noble Recruiting Full time

**Senior Programmes Officer (Executive Education)**

**Start**:16th December / 3 Month Contract**
**Location**:E14 5AB

**Salary**:£20.13 - £24.90 p/Hour

**Our client**:
Our client are looking for a Senior Programmes Officer (Executive Education) to act as the administrative lead for all of the univerities executive education programmes, both open-access and custom-designed.

**Main purpose of the role**:
The role requires first class customer service skills and the ability to build professional relationships with a range of prospective and existing clients, therefore the ability to communicate effectively both orally and in writing is paramount.

**Main duties & responsibilities**:

- Manage a portfolio of in-person and online open enrolment programmes
- Arrange regular team discussions around activities, milestones, due dates, ensuring adequate planning, control and delivery of outputs
- Manage internal and external stakeholders with confidence and diplomacy
- Co-ordinate the administrative arrangements for the portfolio of programmes.
- Produce, or oversee the production of, programme documentation such as briefing packs, presentations and any other materials and distribute either electronically or physically
- Collate, analyse and distribute feedback to the Academic Programme Director and other academic leads
- Manage the promotion of the portfolio of executive education programmes, in conjunction with the School’s Communications and Marketing team
- Develop recruitment plans to achieve or exceed the agreed target participant numbers.
- Manage all aspects of service for our clients to a very high standard and provide first-class customer service for clients and programme participants at all phases of a project
- Manage the budgets for programmes

**Desired Skills / Knowledge / Experience**:

- Educated to degree level (or equivalent) or have significant experience in Higher Education or similar environment
- Project management and/or client relationship management experience, coordinating internal activities to meet the deadlines and delivery expectations of external clients
- Formal project management qualification (e.g. APM, Prince 2, Agile)
- Experience in using customer relationship management systems
- Experience of managing costs and developing budgets

**IMPORTANT INFORMATION**:
Noble Recruiting are an independent, family-run recruitment agency based in Wickford, Essex. We are an equal opportunities employer and have been acting as a recruiting agency and business for over 10 years.

Noble Recruiting Limited act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.



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