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Contracts Administrator

4 months ago

Hitchin, United Kingdom Adecco Full time

Job title: Contracts Administrator

Location: Hitchin, Hertfordshire

Working Hours: Monday to Friday, either 08:00 am to 16:30 pm or 8:30 am to 17:00 pm

**Salary**: Up to £25,000 per annum

Job type: Permanent - Full time position

About Us:
Join a dynamic Contracts team at the Customer Service Centre, where you will play a pivotal role in ensuring the accurate qualification and management of Service Contracts. Their goal is to empower the relevant branches to provide top-notch service to customers while adhering to their contractual commitments.

Key Responsibilities:

- Efficiently manage daily portals to facilitate the seamless operation of our Service contracts.
- Provide essential product information and assistance to Engineers, ensuring the successful execution of both new and ongoing contracts.
- Generate monthly and daily invoices within the stipulated time frames.
- Thoroughly set up customer accounts on the ServiceMax system, meticulously detailing all assets at the respective site(s), thereby optimising the contract's operational flow.
- Collaborate with internal teams and external customers to gather accurate information essential for meeting and exceeding customer expectations.
- Take charge of contract renewals, contract invoicing, and the initiation of new contracts.

**Benefits**:

- 25 Days Annual Leave plus Bank Holidays
- SMART Pension Scheme with Enhanced Company Contributions
- Life Insurance Coverage
- Comprehensive Healthcare Support, including access to an Employee Support and Assistance Programme
- Access to Employee Discount Platforms
- Participation in Internal Recognition & Reward Schemes
- Opportunity for a Hybrid Work Arrangement (2 days per week) post-probation

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Samantha Kirby