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Operational Support Administrator

2 months ago

Hitchin, United Kingdom Smart 10 ltd Full time

Job Title: Business Operations administrator Salary:  £11.80 - £12.81 per hour Contract: Temp - Perm Location: Hitchin   Hours: Hybrid Monday - Friday (9:00am - 5:30pm) Tuesday and Thursday in the office.   COMPANY PROFILE   Our established and growing client based in Hitchin are seeking a supportive administrator to manage the operations of the business alongside the Administration manager. This is a fantastic opportunity for a Confident and Friendly individual who is keen to gain additional experience.   Our client offers outsourcing services to work alongside businesses and boost their daily activities and outreaches.   SKILLS REQUIRED   ?Good Computer Skills ? A high degree of accuracy and attention to detail ? Creativity and initiative ? Good written and spoken English Language skills ? Training on all outlined systems and tools will be provided   RESPONSIBILITIES   ? Onboarding of new Staff, through the introduction to and training on internal systems and tools. Including the Google Workspace, Skype, Salesforce CRM, Ringover telephony and LinkedIn Sales Navigator. ? Registering and packaging computer equipment for shipment to new employees. ? Cleansing data, cleaning and registering computer equipment returned from employees. ? Maintaining the Asset Register with the allocation and status of all computer equipment. ? Stock management and placing orders with third party suppliers as necessary. ? Development of process documents and videos to assist onboarding and ongoing training of Business Development Executives (BDE's). ? Assist in the management of our internal Salesforce CRM, through data management, template creation, cadence development, user support and report generation. ? Provision of encrypted prospect lists to Account managers and clients. ? Maintain the relationship with our external IT Security team and Hiscox Cyber Security Training platform. Registering new devices and users, working with managers to ensure completion of mandatory training. ? Management of Manual Research projects, from brief development, monitoring team output, to data delivery with analysis to Account Managers and Clients. ? Cleansing, removal of duplicates, verification, and upload of research data into the Salesforce CRM. ? Screening of Salesforce CRM data against the CTPS on a monthly and TPS on a quarterly basis.   COMPANY BENEFITS   ? 21 Annual leave days in year 1, rising to 25 days (plus bank holidays) ? Day off for Birthday ? Ongoing expert training and support ? Staff Treats ? Opportunity for advancement ? We promote a growth culture ? Great fun, team environment ? Remote working optional   Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn.