Customer Service Assistant

6 months ago


Edinburgh, United Kingdom The Dungeons Full time

Roles & Responsibilities:
OI PEASANTS WE’RE RECRUITINGEver fancied being part of the scariest and funniest journey through Edinburgh’s most perilous past. We're on the lookout for Customer Service Assistants to deliver horrible memorable experiences

In this varied role you will be the first point of contact for our visiting peasants, offering a cold welcome, supporting them to stock up on Dungeon related goodies, answering any questions guests may have and acting as a sales representative.

Going out of your way to ensure our guests have a scary fun and exciting visit, helping customers at any point throughout the attraction.

This is a seasonal role offering a minimum of 10-15 guaranteed hours per week. Flexibility is needed including the ability to work weekends and available during peak times (bank holidays and school holidays).

Qualifications & Experience:

- Plenty of experience working in a customer facing environment
- Friendly and hardworking with a "can do" attitude
- A fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills
- Flexibility on days and hours. Especially around weekends

**Benefits**:
Alongside the opportunity to inflict your unique personality on guests from across the nation, you’ll also receive:

- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets

The cell doors are open and ready to welcome youPay Range: GBP £10.52/Hr.



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