On Boarding Coordinator

2 weeks ago

Salford, United Kingdom Bibby Financial Services Full time

**On Boarding Coordinator**

Bibby Financial Services have an exciting opportunity available for a reliable **On Boarding Coordinator **to join our team in **Manchester **(hybrid working). You will join us on a **full time, permanent** basis and in return, you will receive a **competitive salary of £23,000** plus benefits.**

We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

**Why us?**

We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.

We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want - we believe in them and celebrate their success.

As our **On Boarding Coordinator**, we will reward you and your hard work with:

- Private healthcare for you and your family
- Company pension scheme
- Wide range of flexible benefits, such as gym membership, technology, or health assessments
- Access to an online wellbeing centre
- Range of discounts from many businesses
- 25 days holiday which increases with service and options to buy or sell more
- Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

As our **On Boarding Coordinator, **you will ensure the compliant and effective on boarding of new Clients. The role focuses on supporting the Business Centre’s working alongside the Sales team to maximise new business and ensure an efficient transition from prospect to Client in order to achieve consistent security and profitability of BFS. This is achieved through maintaining excellent standards of customer service internally and externally.

**Your responsibilities as our On Boarding Coordinator will include**:

- Raising and checking legal documentation in a timely and accurate manner
- Ensuring that any risk is escalated to protect BFS against fraudulent activity and minimise bad debt
- Creating Client Profiles within BFS operating systems ensuring accuracy and compliance
- Carrying out verification of debt and debtors in line with KPC’s
- Meeting the On Boarding Service Level Agreement, ensuring an excellent level of service to the Clients, Introducers and Business/Service Centres
- Working with Sales, Operations and Risk when onboarding new prospects, making sure the transition for the client is effortless
- Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training

**What we are looking for in our ideal On Boarding Coordinator**:

- Experience in detailed financial data entry work
- Experience in regular Client and internal team interaction demonstrating excellent customer service
- Organisational skills and a good eye for detail
- Understanding of generic internal systems and commonly used software packages such as MS Office
- A target driven team player who is able to work under pressure

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.

If you would like to join us, please click ‘**Apply**’ today to be considered as our **On Boarding Coordinator **- we would love to hear from you

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.

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