Head of Operational Resilience Planning

1 month ago

Salford, United Kingdom Bupa Global Full time

Head of Operational Resilience Planning (BINS/BISL)

**Job Description**:
**Head of Operational Resilience**

**Contract**:Hybrid**

**Location: Flexible - all UK locations considered**

**Permanent**

**Full time**

Closing date: Wednesday 31st January 2024

**We make health happen**

Bupa is the largest provider of private medical insurance in the UK and spends circa £1. 5bn pa for care provided to our members by over 1,200 hospitals and clinics. To achieve our ambition of being the world's most customer centric healthcare company we are transforming how our customers access the best care and how we support them through their care and claiming journey.

The Head of Operational Resilience needs to ensure that BINS/BISL has robust resilience & business continuity arrangements in place including suitable provision for the continuous operation of all important business functions.

The need for Operational Resilience (OR) is dictated not only by BINS/BISL Board and Executive to ensure continuity of customer service, it is also mandated by the BINS/BISL regulators.

**How you'll help us make health happen**:

- Support the Director of Control & Governance in ensuring that the regulatory responsibilities in respect of Operational Resilience are fully addressed
- Provide direction on operational resilience and business continuity matters across BINS/BISL, maturing the Operational Resilience Framework commensurate with regulatory requirements and industry best practice.
- Provide knowledge, skills and support to business areas that will enable Senior Leaders to embed all aspects of Operational Resilience
- Identify the infrastructure (people, premises, technology, 3rd parties) upon which these Services depend and ensure that inventories exist in which these dependencies are recorded. Align with existing authoritative asset registers and inventories such that the OR aspects of assets is recorded and understood alongside other attributes.
- A trusted adviser on all aspects of operational resilience to the Leadership Teams providing appropriate management information to inform decisions which have consequences for operational resilience and ensuring key performance indicators are achieved and our reputation is preserved.
- Liaise and work closely with the IT Function to ensure a coordinated approach across the boundaries of operational resilience, including business continuity and crisis management. Proactively working to reduce the likelihood of disruption to key services and ensuring that all Business Areas are appropriately prepared for disruptions.
- Ensure the Service resilience requirements are formally accepted by the in-house owners (i.e. accountable execs/managers) of the infrastructure services and assets upon which Important Business Services depend.
- Organise / co-ordinate periodic testing of plans in a manner that simulates plausible failure scenarios and tests recovery/resilience
- Attend and coordinate CMT meetings to co-ordinate the firm's response to incidents that have the potential to disrupt Important Business Services. Maintain appropriate records of such meetings, including decisions and actions. Provide expert guidance to support the response.
- Provide the primary input to all regulatory matters related to Operational Resilience, feeding the response to the regulators via appropriate Bupa channels (typically 2nd Line Regulatory Liaison team)
- Maintain an expert understanding of all regulatory matters pertaining to Operational Resilience as relevant to BINS/BISL.
- Develop and maintain suitable metrics to track OR and BC status. Incorporate these metrics into other reporting packs (e.g. for REERC, RERC, MU Risk Committee) as appropriate

**Key Skills / Qualifications needed for this role**:

- Proven track record of experience in an equivalent role in FCA and PRA regulated firms.
- Demonstrable expertise in the principles and good practices of Operational Resilience Planning.
- Excellent stakeholder management skills at all levels, able to collaborate effectively and to ensure others (notably at Exec-level and Exec-1) respect the Operational Resilience and Business Continuity agenda and objectives.
- Knowledge and understanding of relevant legal and regulatory requirements.
- Experience in complex organisations with matrix structures.
- Confidence at Board level and ability to effectively communicate with senior staff.
- Delivering good customer outcomes for retail customers and understanding your regulatory obligations & putting this at the hart of what you say & do
- Be accountable and take ownership for ensuring you are familiar with all regulatory requirements that fall within the remit of your role and comply with them at all times.

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible wor

  • Head of Operational Resilience Planning

    1 month ago

    Salford, United Kingdom Bupa Full time

    Job Description: Head of Operational Resilience Contract: Hybrid Location: Flexible – all UK locations considered Permanent Full time We make health happen Bupa is the largest provider of private medical insurance in the UK and spends circa £1.5bn pa for care provided to our members by over 1,200 hospitals and clinics. To achieve...

  • Lecturer in Planning

    1 month ago

    Salford, United Kingdom University of Salford Full time

    Opportunity ID 1456 Opportunity Closing Date 23/04/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - School of Science, Engineering & Environment Contract Type - Full Time Permanent Salary £44,414 - £52,841 Opportunity We have an opportunity to join us for a permanent Lecturer in Planning. This post will foster...

  • Traffic Management Operative

    16 hours ago

    Salford, United Kingdom Utilites Design & Planning - UDP Ltd. Full time

    Job Title**:Traffic Management Operatives - M1/M2 or M5** Location: Salford **Job Type**: Permanent Hourly Rate: £10.50 - £12.25 per hour (dependent on qualifications). Based on 48 hours per week. Night working / Overtime paid at time and a half. **About UDP Traffic Management**: Utilities Design & Planning were formed in 1996 to provide design...

  • Head of Operational Risk- Business Partnering

    7 days ago

    Salford, United Kingdom Bupa Full time

    Job Description: Head of Operational Risk – Business Partnering UK / Hybrid working Competitive salary, bonus, pension, car allowance Full Time / Permanent role Closing Date for applications – 31st May 2024 We make health happen! We’re a leading health insurer and healthcare provider, with care homes, health centres, dental practices...

  • Head of Podiatry

    4 weeks ago

    Salford, United Kingdom University of Salford Full time

    Opportunity ID 1249 Opportunity Closing Date 14/01/2023, 23:55 Primary Location - Salford - Frederick Road Campus School or Business Unit - School of Health & Society Contract Type - Full Time Permanent Salary £54,949 - £61,823 Opportunity **Are you an experienced academic and Podiatrist ready for an exciting new challenge?...Then come and be...

  • Head of Capital Projects

    1 month ago

    Salford, United Kingdom University of Salford Full time

    Opportunity ID 1690 Opportunity Closing Date 16/07/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - Estates & Property Services Contract Type - Full Time Permanent Salary £56,048 - £63,059 Opportunity **Opportunity Overview** The post holder of Head of Capital Projects will have responsibility for managing a...

  • Assistant Head Baker

    1 month ago

    Salford, United Kingdom University of Salford Full time

    Opportunity ID 1508 Opportunity Closing Date 09/04/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - Estates & Property Services Contract Type - Full Time Permanent Salary £26,642 - £29,762 Opportunity The University of Salford is developing a brewery and bakery along the Crescent in Salford. This development is...

  • Head Of Care

    2 days ago

    Salford, United Kingdom Cygnet Health Care Full time

    Are you an experience Nurse with a passion for delivering the best quality of care?We’re looking for a Head of Care – RMN / RNLD with a passion for delivering high quality care to join our fantastic service, Cygnet Lodge Salford.You will be working full time, 42 hours per week, Monday to Friday. Please note this role does carry the responsibility of...

  • Head of Care

    23 hours ago

    Salford, United Kingdom Cygnet Full time

    Are you an experience Nurse with a passion for delivering the best quality of care?Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.We’re looking for a Head of Care – RMN / RNLD with a passion for delivering high quality care to join our fantastic service, Cygnet Lodge Salford.You will...

  • Head of Care

    2 days ago

    Salford, United Kingdom Cygnet Full time

    Are you an experience Nurse with a passion for delivering the best quality of care?Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.We’re looking for a Head of Care – RMN / RNLD with a passion for delivering high quality care to join our fantastic service, Cygnet Lodge Salford.You will...

  • Head Of Care

    2 days ago

    Salford, United Kingdom Cygnet Health Care Full time

    Job summary We are looking for a confident Head of Care with a passion for delivering outstanding care.Youll be working full time, 42 hours a week, making a positive difference to the lives of the people in our care at Cygnet Lodge Salford. Please note this role does carry the responsibility of on-call duties as and when required in support of the...

  • Head of Project Delivery

    17 hours ago

    Salford, United Kingdom Leep Utilities Full time

    **Role: Head of Project Delivery** **Department: Operations** **Reports to: Director of Operations** **Salary: Dependent on Experience** **Location: Manchester / Reading (hybrid)** **About Us** Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our...

  • Senior Lecturer and Subject Group Head in Marketing

    2 days ago

    Salford, Salford, United Kingdom University of Salford Full time

    Join us as Subject Group Head and Senior Lecturer in Marketing at The University of Salford and be part of Team Salford, and one of the UK's fastest growing universities. We are looking for a Subject Group Head and Senior Lecturer in Marketing, to lead and support our ambitious plans for growth and student outcomes. Salford Business School is in an exciting...

  • Head of Talent Acquisition

    6 days ago

    Salford, United Kingdom University of Salford Full time

    Opportunity ID 1403 Opportunity Closing Date 26/02/2023, 23:55 Primary Location - Salford - Peel Park Campus School or Business Unit - Human Resources Contract Type - Full Time Fixed Term Salary £43,414 - £51,805 Opportunity **Head of Talent Acquisition - 12 Month Maternity Cover** Are you an experienced **Recruitment Manager **looking for your...

  • Head of Facilities Management

    6 days ago

    Salford, United Kingdom The Lowry Full time

    Job Title: Head of Facilities Management Location: Salford Quays Salary: £50,000 to £55,000 per annum (depending on experience), plus staff benefits Job Type: Full time, Permanent Working Hours: 40 hours per week ?The Lowry is a special organisation, and our building is truly iconic. A millennium project, opened in 2000, the scale and architecture of The...

  • Head Caretaker

    1 week ago

    Salford, United Kingdom Eden Brown Full time

    We are seeking for an Head Caretaker to join our team.Here are the details of the position:Job title: Head CaretakerLocation: Salford M6 8RDStart Date: ASAPPayrate: £13.50 per hour PAYE or £17.05 umbrella Working Hours: 8AM - 5PMDBS Required Role: Undertake successfully all training required to deliver the caretaking role.Adhere to all Mitie Quality,...

  • Head of Facilities Management

    6 days ago

    Salford, United Kingdom The Lowry Full time

    The Lowry is a special organisation, and our building is truly iconic. A millennium project, opened in 2000, the scale and architecture of The Lowry makes it unique and striking. Located in Salford, our creative arts venue sits at Salford Quays, at the heart of MediaCityUK; an international hub for technology, innovation and technology. Energy efficiency,...

  • Head Caretaker

    1 week ago

    Salford, United Kingdom Eden Brown Full time

    We are seeking for an Head Caretaker to join our team. Here are the details of the position: Job title: Head Caretaker Location: Salford M6 8RD Start Date: ASAP Payrate: £13.50 per hour PAYE or £17.05 umbrella Working Hours: 8AM - 5PM DBS Required Role: Undertake successfully all training required to deliver the caretaking role. Adhere to all Mitie...

  • Head of Facilities Management

    1 week ago

    Salford, United Kingdom The Lowry Full time

    Job Title: Head of Facilities ManagementLocation: Salford QuaysSalary: £50,000 to £55,000 per annum (depending on experience), plus staff benefitsJob Type: Full time, PermanentWorking Hours: 40 hours per week​The Lowry is a special organisation, and our building is truly iconic. A millennium project, opened in 2000, the scale and architecture of The...

  • Project and Resource Planning Officer

    4 weeks ago

    Salford, United Kingdom University of Salford Full time

    Opportunity ID 1193 Opportunity Closing Date 08/01/2023, 23:55 Primary Location - Salford - Frederick Road Campus School or Business Unit - School of Health & Society Contract Type - Full Time Fixed Term Anticipated end date Anticipated end date - year - December 2023 Salary £29,619 - £34,308 Opportunity **A bit about the University of...