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Administrative Assistant

4 weeks ago

Surbiton, United Kingdom Brewers Decorator Centres Full time

**Administrative Assistant**

**Surbiton**

**Part Time - 29 hours per week over 5 days**

**8am to 1pm Monday - Wednesday and 8am to 4pm Thursday & Friday**

**Salary - £16,721 per annum plus pension and company benefits**

We have a great opportunity for a friendly and reliable Part Time Administrative Assistant to join the team at our Surbiton store. You will be responsible for providing effective and efficient administrative support for the Branches M2M business as well as other Office duties, ensuring that the highest standards of customer service are maintained.

Our Surbiton branch features a home design showroom, within which our customers can choose from an impressive choice of trade and designer paints, a huge selection of wallpapers and all the decorating tools, materials and equipment they need whether they be a professional trades person or a keen home décor enthusiast. Our friendly and experienced team are always on hand to give product advice to seasoned trades people and novice DIYers alike so if you are interested in learning more about our industry, this would be a great place to start. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

A family run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As an Administrative Assistant for Brewers some of your responsibilities will include**:

- Processing sample requests from showroom.
- Arranging for payment of outstanding balances on M2M range.
- Dealing with customer queries and complaints relating to their orders
- Stock ordering, working with branch buyer and in his absence
- Booking in of stock
- Establish good relationships with customers
- Answering telephone calls, taking orders and booking out deliveries
- Serving customers during busy periods

**Who we are looking for to join our team**:

- You will have strong organizational skills with the confidence to effectively plan and prioritize your workload
- You will be confident working on your own initiative
- You will have a friendly and approachable manner with the ability to communicate with people at all levels
- You will have an excellent telephone manner and communication skills
- You will understand the importance of working well as part of a team and be able to positively contribute towards the team environment
- You will be proficient in the use of Microsoft Word and Excel to an intermediate level

**In return we offer a comprehensive benefits package consisting of**:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service (pro rata for part time)
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant

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