Telephone Collections Agent

3 weeks ago


Twickenham, United Kingdom Demon Recruitment Group Ltd Full time

Demon Recruitment Group are working with a really friendly company who are leaders in their field based in Twickenham.

Working across multiple sectors they have built a strong reputation for delivering exceptional customer service.

This role is working in the Collections Team - Monday - Friday 9.00 am - 5.00 pm

**You will need to have experience within Collections/Credit Control or phone based Sales for this role**

**If you have Collections experience the the client is happy to negotiate upwards on your current salary**

**Duties**
- Dealing with inbound and outbound calls to discuss repayments
- Taking payments
- Negotiating payment arrangements if a customer cannot pay in full
- Update accounts and ensure all notes are correct on the systems
- Deal with customer queries and handle

**Experience**
- Strong Telephone experience ideally in collections
- Excellent communication and people skills
- Confident phone manner

Immediate Interviews available

Demon Recruitment Group confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Telephone Customer Service: 1 year (preferred)

Work Location: One location


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