Contact Centre Agent
2 months ago
**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)**
**Basic Salary £20,000 & commission & bonus - OTE 28k+**
**The Role involves**:
Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or queries.
As Booking Centre Consultant your duties will include:
**Key Tasks**:
- Ensure that all reception booking procedures are carried out, ensuring a steady and realistic flow of available work through the workshop and adhering to the recall process.
- Handling incoming service related calls, provide advice to customers and / or arranging relevant bookings
- Making follow up calls after service visit
- Calling lapsed customers and chasing service reminder bookings
**The Person**:
Experience in the motor trade advantageous (although we would be keen to see applicants from other industries).
To be successful for this role you will need:
- Previous experience in Customer Service / Reservations / making bookings advantageous
- A polite and friendly personality
- Ability to work well under pressure
- Excellent telephone manner
- Computer literate (experience of Kerridge would be advantageous but-in-house training can be given)
- Exceptional communication skills
- A strong focus on customer satisfaction
- Good administration and organisation skills
- Ability to negotiate and influence situations
- Basic understanding of how a vehicle works
**Benefits**:
- 22 days annual leave increasing on tenure plus 8 days bank holidays
- Eyecare Vouchers
- Loyalty & Long Service Awards
- Life Insurance (after qualifying period)
- Car Leasing Scheme (after qualifying period)
- Workplace Pension Scheme
- Discounts on car purchases / repairs / parts
- Ongoing training, both in-house and with the manufacturer
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00 per year
**Benefits**:
- Company pension
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Twickenham: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Contact Centre Agent
4 days ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £20,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Contact Centre Agent
1 week ago
Twickenham, United Kingdom Currie Motors Full time**Monday - Friday 9.00am - 6.00pm (1 hour for lunch) & 9am - 1.00pm Saturday mornings (1 in 4)** **Basic Salary £21,000 & commission & bonus - OTE 28k+** **The Role involves**: Taking inbound and making outbound telephone calls to our customers to Book and schedule vehicle service and repair work, MOT’s and recalls. Responding to any questions or...
-
Reservation Agent
2 weeks ago
Twickenham, United Kingdom Holiday Inn London - Brentford Lock Full time**Reservation Agent**: **Reservations - Holiday Inn London - Brentford Lock**: **Contract**:Part time** **Salary**:£12.20 (3 Days per week)****: The Holiday Inn Brentford Lock nestled overlooking the scenic waterways of the Grand Union Canal. This four-star hotel is located in west London and has been created for comfort and style and offers a warm and...
-
Customer Service Booking Agent
3 days ago
Twickenham, United Kingdom RecruitmentRevolution.com Full timeReady to launch your career with the largest car company in the world? We are much more interested in finding people with the right attitude than a wide set of qualifications. If you are an individual with previous experience in customer service, ambitious, keen to learn, and dedicated, we want to hear from you! **Role Info**: Booking Agent Twickenham...
-
Customer Service Booking Agent
2 days ago
Twickenham, United Kingdom RecruitmentRevolution.com Full timeReady to launch your career with the largest car company in the world? We are much more interested in finding people with the right attitude than a wide set of qualifications. If you are an individual with previous experience in customer service, ambitious, keen to learn, and dedicated, we want to hear from you! **Role Info**: Booking Agent Twickenham...
-
Trainee Estate Agent
7 days ago
Twickenham, United Kingdom Stirling Ackroyd Group Full time**Trainee Lettings Consultant**: - **Twickenham, Surrey, TW1 3SX**: - **5 days per week; Monday to Thursday, 8:45am to 6.30pm, Friday, 8:45am to 6:00pm, Saturday (on rota basis) 9:00am to 4:00pm.**: - **Starting salary up to £18,000 per annum, depending upon experience**: - **PLUS uncapped commission scheme, OTE in first year approx. £27,000, depending...
-
Property Manager
1 week ago
Twickenham, United Kingdom Rayner Personnel Full time* Personal Service to Clients - Independent and well established - Flexible work PART TIME PROPERTY MANAGER FOR SMALL PORTFOLIO UP to £28 000 pro rata Car Allowance (must have a car) Flexible work structure Must have previous experience in Property Management. Our Client where established in 2012 in Twickenham and 2015 in Teddington and serving all...
-
Maintenance
2 weeks ago
Twickenham, United Kingdom Care UK Residential Care Services Full time**Whitefarm Lodge**: **£12.50 - £13.50 p/h**: **You**: You’re a caring, can-do person with experience working in building maintenance. Ideally, some of that has been gained in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. As well as being very practical, you like dealing with people....
-
Maintenance
2 days ago
Twickenham, United Kingdom Care UK Residential Care Services Full time**Whitefarm Lodge**: **£13.37 - £14.45 p/h**: **You**: You’re a caring, can-do person with experience working in building maintenance. Ideally, some of that has been gained in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. As well as being very practical, you like dealing with people....
-
Day Concierge
3 days ago
Twickenham, United Kingdom Premier Estates Full timePosition: Day ConciergeLocation: Brewery Wharf, TwickenhamWorking Hours: Friday to Sunday (Apply online only)Salary:Contract: Part-time, PermanentAbout Us:Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental...
-
Day Concierge
3 days ago
Twickenham, United Kingdom Premier Estates Full timePosition: Day ConciergeLocation: Brewery Wharf, TwickenhamWorking Hours: Friday to Sunday (Apply online only)Salary:Contract: Part-time, PermanentAbout Us:Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental...
-
Sales Manager
3 days ago
Twickenham, United Kingdom Worth Recruiting Full time**Worth Recruiting - Property Industry Recruitment** **SALES MANAGER / BRANCH MANAGER** **Location: Twickenham, TW1** **Salary: OTE £60k** **Position: Permanent - Full Time** If you are looking for a new position with a well-known brand that has an excellent client base and strong local presence, then this could be the position for you. You will...
-
Sales Manager
2 days ago
Twickenham, United Kingdom Worth Recruiting Full time**Worth Recruiting - Property Industry Recruitment** **SALES MANAGER / BRANCH MANAGER** **Location: Twickenham, TW1** **Salary: OTE £60k** **Position: Permanent - Full Time** If you are looking for a new position with a well-known brand that has an excellent client base and strong local presence, then this could be the position for you. You will...
-
Insurance Client Technician
1 month ago
Twickenham, United Kingdom Absolutely Recruitment Full time**Insurance Client Technician Permanent, Full Time Competitive salary plus fantastic benefits Based near Twickenham** **An exceptional opportunity for a confident and commercially aware Client Technician to join one of the UK’s top Independent Brokers.**As a Client Technician you will be managing your own book of business within the Media & Entertainment...
-
Premises Officer
1 month ago
Twickenham, United Kingdom Adecco UK Full timeClient Local Authority in Twickenham Job Title Premises Officer Pay Rate £13.97 an hour PAYE Hours 36 Hours a week (9AM-5PM) Duration 3 Month Contract Location Civic Centre,Twickenham,TW1 3BZ Description This role is to carry out duties typical of a Caretaker - Must be able to drive between sites to open and close them (using council vehicle) -...
-
Day Concierge
3 days ago
Twickenham, United Kingdom Premier Estates Full timePosition: Day ConciergeLocation: Brewery Wharf, TwickenhamWorking Hours: Friday to Sunday (Apply online only)Salary:Contract: Part-time, PermanentAbout Us:Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental...
-
Front House
7 days ago
Twickenham, United Kingdom Kolt Recruitment Ltd Full timeKolt Recruitment are recruiting for a front of house / customer service advisor for an independent accident repair centre. **Key Responsibilities**: - Meeting and Greeting customers - Completing all relevant paperwork as necessary for vehicle repair orders. - Maintaining an up to date and accurate database. - Liaising with customers and insurance companies...
-
Day Concierge
1 day ago
Twickenham, London, United Kingdom Premier Estates Full timePosition: Day Concierge Location: Brewery Wharf, Twickenham Working Hours: Friday to Sunday 0700-1900 Salary: Contract: Part-time, Permanent About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal...
-
Customer Service Advisor
2 days ago
Twickenham, United Kingdom Adecco Full time**JOB TITLE: Customer Service Advisor** **LOCATION: Office based (TW1 3AB)** **PAY RATE: £13.97 per hour paye** **START DATE: ASAP** **DURATION/Hours: 3-month initial contract/ 36 hours a week (5 days)** **Role overview**: - To professionally deal with any frustrated, angry, and abusive customers, providing a resolution to their enquiry and avoiding...
-
Campus Services Assistant
1 month ago
Twickenham, United Kingdom St Mary's University Full time**Job Title**:Campus Services Assistant **Location**:The Exchange, Twickenham (onsite) **Hours**:18 per week **Term**:permanent **Salary**: £11,185.20 per annum. This will change to £12,308.40 from April 2024 The Exchange is a vibrant community arts centre managed by St Mary’s University. We offer a range of events including comedy, theatre, music...