Regional Training and Engagement Manager

1 month ago

Southampton, United Kingdom Carnival UK Full time

We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less, or different experiences, but relevantskills, we’d love to hear from you.

We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events, and developing the social connections that make working with us so rewarding. We welcomethe opportunity to discuss reduced hours and job share arrangements.

**The Role**

Responsible for training and engaging Travel agents across the UK to sell P&O Cruises, you will work alongside the Training & Engagement Manager, to deliver the business plan objectives and wider business strategic goals whilst continuing to drive strongcommercial performance.
- responsible for delivering a professional, inspirational, and fun experience with the ambition of positively building the P&O Cruises brand and reputation within the Travel sector.
- Lead on the creation of Training materials, tools, and resources in accordance with brand guidelines ensuring content is accurate, professional, engaging, sustainable and easy to access across multiple channels.
- Work closely with the Trade Engagement function to ensure timely and effective activation or promotion of training activity or plans.
- Work closely with Travel agent managers and other external stakeholders to create bespoke and tailored training plans for individual Travel agent accounts or partners.

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK08 and is offered on a full time, permanent basis. As a regional role, there will be a requirement tofrequently travel across the UK to visit Travel agencies and the P&O Cruises head office in Southampton. International Travel may be required for training delivery and hosting of training events on board ships alongside occasional out of hours work.

**About You**

Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

- Experience in the travel or tourism industry
- Experience building and creating professional, accurate and engaging training materials
- Strong presentation skills with an ability to engage an audience
- Be an effective communicator, both written and verbal.
- Be an analytical thinker and can utilise data to make informed decisions

**Being part of our team has its benefits**

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help support your personal and financial health and wellbeing.
- A warm welcome with full support settling in
- Home and office-based hybrid working (minimum two office days)
- Annual bonus
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Recognition scheme with prizes and awards
- Employee Discounted Cruising plus Friends and Family offers
- Contributory Defined Contribution Pension scheme
- Company paid Health Cash Plan and health assessment
- In-house Occupational Health support and access to digital GP
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Discounted retail and leisure via discounts portal

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