Housing Support Officer

2 months ago

Penrith, United Kingdom My Space Housing Solutions Full time

**‘Supporting Independence, Inspiring Growth’.**

Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**.

My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society, supporting and enabling them to live independently.

We put people at the heart of everything we do, and are unique in that we provide housing when all other opportunities have been exhausted. We lead the way in improving lives, creating opportunities and supporting people to achieve great things

Our approach means vulnerable people can live in good homes with the necessary support, but also puts them on the path to improving their wellbeing, integrating with their communities and living independently.

**What you’ll be doing **
- Taking the lead role in the assessment of incoming referrals.
- Working with individuals in a focused way which enables them to maximise their independence and live to full potential
- To work alongside vulnerable individuals in promoting independence and empowering sustainment of their tenancy.
- To complete a support plan with each tenant detailing all elements of support required in order for their tenancy to be maintained - including any signposting required. This must be reviewed on a regular basis.
- To work alongside an individual in understanding how best to provide support through a thorough risk assessment process to highlight any risks to themselves, their tenancy or others - this must be reviewed on a regular basis.
- To provide information, advice and guidance to enable tenants to understand their responsibilities and support them to develop effective strategies to manage those responsibilities.
- To work closely with other professionals where appropriate in order to provide a holistic approach to sustaining the tenancy including coordinating professionals’ meetings when necessary and attending external meetings in relation to their support needs.
- To liaise internally with all other departments to enable the successful cycle of tenancy related support and to help maintain the tenancy.
- To work closely with an individual in understanding acceptable behaviour and being a good neighbour so that their tenancy is maintained in the longer term.
- To use the recording systems in place to enable a full reflection of all activities relating to each individual whether it be contact notes, all relevant supporting documentation, maintenance reporting etc.
- To be responsible for a series of regular Health and Safety checks effective recording and reporting any compliance related matters
- To be responsible for regular property inspections, reporting maintenance and other issues as required

**What we will be looking for from you **
- A confident approach with exceptional verbal communication and negotiation skills
- An appetite to work collaboratively with colleagues to problem solve and work as part of a team.
- Excellent written and recording skills
- The necessary skills and abilities to complete comprehensive assessments at initial referral, support plans, risk assessments and acceptable behaviour agreements.
- Ability to prioritise a busy and ever changing workload
- A solid working knowledge of safeguarding adults and children, as well as experience of working with a diverse group of vulnerable adults
- The confidence and experience to challenge decisions and advocate in the best interest individuals
- Car driver with access to a car for business use.

**In return you can expect**
- A comprehensive induction programme
- Supported supervision based on a person-centred model
- Share across the organisation a supported enthusiasm of contributing to the right attitudes and behaviours of the workforce including sharing respect and caring for each other
- A pay-structure that demonstrates the ability to aspire in the organisation into succession planning

**Job Types**: Full-time, Permanent

**Salary**: From £22,308.00 per year

**Benefits**:

- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Driver with access to a car for business use.
- Housing knowledge desirable.

Experience in working with vulnerable adults and setting up and managing tenancies preferred.
Some experience of trauma backgrounds desirable.

Work Location: In person

Reference ID: V544A

  • Temporary Housing Options Officer

    2 days ago

    Penrith, United Kingdom Eden Housing Association Full time

    Temporary Housing Options Officer (Fixed term up until 31 March 2025) Salary - (£36,321.60) Eden Housing Association (EHA) is contracted to provide the Housing Advice & Homelessness Service on behalf of Westmorland & Furness Council (WFC). Due to internal promotion, we have an exciting opportunity for an individual to join our well-established and high...

  • Housing Support Worker

    3 weeks ago

    Penrith, United Kingdom Eden Housing Association Full time

    **Housing Support Worker** 22 hours per week (days to be agreed) **Salary - £31,912 (Pro rata)** **Fixed Term for 18 months** The key accountabilities will include: - Liaising with other agencies to ensure a holistic support package is in place for clients with multiple and complex needs. - Support clients to maximise income, access relevant funding and...

  • Housing Support Officer

    2 months ago

    Penrith, United Kingdom My Space Housing Solutions Full time

    **‘Supporting Independence, Inspiring Growth’.** Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**. My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society,...

  • Housing Support Officer

    3 days ago

    Penrith, United Kingdom My Space Housing Solutions Full time

    **‘Supporting Independence, Inspiring Growth’.** Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**. My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society,...

  • Temporary Housing Void Property Officer

    3 weeks ago

    Penrith, United Kingdom Eden Housing Association Full time

    The role will include visiting void properties to scope the works required to ensure they meet our minimum void standard and allow us to re-let them to a new tenant, you will also return to sign the properties off once the contractor advises works are complete. You will raise the work and liaise with the relevant contractors to ensure the works are carried...

  • Property Technical Support Officer

    3 days ago

    Penrith, Cumbria, United Kingdom Eden Housing Association Full time

    PROPERTY TECHNICAL SUPPORT OFFICERLocation:PenrithSalary £36,321.60 per annumFixed term until 31 March 202437 hours per weekWe have an opportunity for a Property Technical Support Officer to join us for a fixed term period at Eden Housing Association.The role will see you providing technical expertise, project support and customer liaison for responsive...

  • Property Technical Support Officer

    4 weeks ago

    Penrith, United Kingdom Eden Housing Association Full time

    **PROPERTY TECHNICAL SUPPORT OFFICER** **Location**:Penrith **Salary **£36,321.60 per annum Fixed term until 31 March 2024 37 hours per week We have an opportunity for a Property Technical Support Officer to join us for a fixed term period at Eden Housing Association. The role will see you providing technical expertise, project support and customer...

  • Housing Officer

    2 weeks ago

    Penrith, United Kingdom The Riverside Group Full time

    **Job Title**: Housing Officer **Contract Type**:Permanent **Salary**:£24,699.43 pro rata (£25,813.09, pro rata, is achieved after 18 months successful performance in the role) **Actual Salary**:£8,562.47 (£8,948.54 is achieved after 18 months successful performance in the role) **Working Hours**:13 hours per week **Working Pattern**:Hours may be...

  • Property Technical Support Officer

    2 months ago

    Penrith, United Kingdom Eden Housing Association Full time

    **About us** Our goal is to ensure that our community-based Association, rooted in the heart of the beautiful Eden Valley, provides housing and related support services across North Cumbria. We benefit from loyal and committed staff, have a long track record of involving tenants and residents in influencing what we do and place great value on working in...

  • Property Technical Support Officer

    2 months ago

    Penrith, United Kingdom Eden Housing Association Full time

    **About us** Our goal is to ensure that our community-based Association, rooted in the heart of the beautiful Eden Valley, provides housing and related support services across North Cumbria. We benefit from loyal and committed staff, have a long track record of involving tenants and residents in influencing what we do and place great value on working in...

  • Housing Officer

    2 months ago

    Penrith, United Kingdom The Riverside Group Full time

    **Job Title: Housing Officer** **Contract Type: Permanent** **Part time: 13 hours per week** **Salary: £22, 898 pro rata** **Working Pattern: to be discussed** **Location: Penrith, Keys to Succeed Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people...

  • Financial Inclusion Officer

    2 months ago

    Penrith, United Kingdom Eden Housing Association Full time

    **Financial Inclusion Officer** **30 hours (Days of week can be flexible)** **£33,508 pro rata per annum** Due to an evolving service area, Eden Housing are looking for a Financial Inclusion Officer to join the Association’s Housing team. This brand-new role will see you implementing and delivering a high quality, financial inclusion service to our...

  • Property Technical Support Officer

    3 weeks ago

    Penrith, United Kingdom Eden Housing Association Full time

    **Property Technical Support Officer** **37 hours** **£34,592 per annum (pay award pending April 2024)** EHA are looking for a Property Technical Support Officer. This position would see you providing technical expertise, project support and customer liaison across the Association’s property management function. If you have experience of working...

  • Technical Support Officer

    3 days ago

    Penrith, Cumbria, United Kingdom Environment Agency Full time

    Number of jobs available- - Region- North West, South East City/Town Penrith, Preston, Reading, Wallingford Building/Site Lutra House, Ghyll Mount, Kings Meadow House, Red Kite House Grade Staff Grade Post Type Permanent Working Pattern Full Time, Part Time/Job Share Role Type Operational Delivery Salary Minimum £27,24 Job description The Environment Agency...

  • Senior Youth Homeless

    3 weeks ago

    Penrith, United Kingdom Westmorland & Furness Council Full time

    Job profile- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ00000016542 **Date posted** 09/04/2024 **Application closing date** 16/04/2024 **Location** PENRITH **Salary** £35,745 -...

  • Senior Youth Homeless

    3 weeks ago

    Penrith, United Kingdom Westmorland & Furness Council Full time

    Job profile- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ00000016542 **Date posted** 09/04/2024 **Application closing date** 16/04/2024 **Location** PENRITH **Salary** £35,745 -...

  • Care Administrator

    4 days ago

    Penrith, United Kingdom Housing 21 Full time

    Salary**£21,517 per annum pro rata** - Location**Penrith, Newton House** - This is a _ - permanent_ - , _ - part time_ - vacancy_ - that will close _ - in 12 days_ - at 23:59 BST_ - . _ **The vacancy** **Hours: 25 hours per week** **Shift Pattern: Working Monday to Friday** Are you passionate about making a positive difference and providing high quality...

  • Care Administrator

    2 months ago

    Penrith, United Kingdom Housing 21 Full time

    Salary**£21,517 per annum pro rata** - Location**Penrith, Newton House** - This is a _ - permanent_ - , _ - part time_ - vacancy_ - that will close _ - in 7 days_ - at 23:59 BST_ - . _ **The vacancy** **Hours: 25 hours per week** **Shift Pattern**: Monday to Friday 10am - 3pm Are you passionate about making a positive difference and providing high...

  • Care Administrator

    3 weeks ago

    Penrith, United Kingdom Housing 21 Full time

    Salary**£21,517 per annum pro rata** - Location**Penrith, Newton House** - This is a _ - permanent_ - , _ - part time_ - vacancy_ - that will close _ - in 7 days_ - at 23:59 BST_ - . _ **The vacancy** **Hours: 25 hours per week** **Shift Pattern**: Monday to Friday 10am - 3pm Are you passionate about making a positive difference and providing high...

  • HR Assistant

    3 weeks ago

    Penrith, United Kingdom Eden Housing Association Full time

    **HR ASSISTANT** **Up to 18 Hours per week** **(Working pattern to be discussed)** **Salary - £26,227 pro rata** **We have an opportunity for a “**_**HR Assistant**_**” to join us at Eden Housing Association.** **The postholder will support the Director of Finance and Corporate Resources alongside the HR & Board Development Officer in the delivery...