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Business Admin Apprentice

4 months ago

Leicester, United Kingdom Bright Learning Centre Full time

Bright Learning Centre is a well-established training provider who is looking for a Business Admin Apprentice to join our small business team to achieve our targets and goals. If you have passion to work as an Admin and have a can-do attitude, then we would like to hear from you. It would be advantageous if you have had customer service experience in the education/financial education sector.

Note: This is an apprenticeship role for 12 -18 months.

**Key Responsibilities**:

- Ensuring customer are greeted in a professional manner
- Respond to all first-line inquiries by telephone, face to face and social media
- Identify and understand customers' needs and advise accordingly
- Uploading Social media posts and stories on daily basis.
- Diary management, photocopying, mail, filing, Sorting, and preparing daily post
- Organising course dates and trainers, creating quotes, booking course, completing paperwork, dealing with the enrolment process.
- You will be responsible to build a strong relationship with current and old customers.
- Ad-hoc day to day administration tasks to support business.

**Knowledge and skills requirement**:

- Excellent friendly customer service skills
- Multilingual in English and Hindi or Punjabi language
- Excellent communication, problem-solving and presentation skills
- Able to work independently and under pressure
- Multitasking and can-do attitude
- Excellent IT skills using the word, excel, outlook and other day-to-day office used software.
- Good command of English - both written and verbal
- Have good interpersonal and communication skills
- Must be able to work full time weekdays.

**This opportunity is perfect for your future**:
You will achieve **NVQ Level 3 business Admin qualification**, which will be beneficial to work in any admin sector. There is future prospect for permanent full-time employment with our company.

Working hours - 30 - 40 hours per week

**Job Types**: Full-time, Apprenticeship

**Salary**: £5.50 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- A-Level or equivalent (preferred)

**Language**:

- Fluent Hindi/Urdu/Punjabi (required)
- Fluent English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person