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Head of Operations
4 months ago
**Job Title**:Head of Operations - Stadium**
**Department: Operations**
**Reporting**:Head of Operations and Facilities**
**Location: 27GWR**
**Salary: £50,000 - £60,000 per annum (dependent on experience)**
**Closing date: 15 March 2024**
Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.
Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.
We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.
We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.
We will never forget where we have come from, but we are excited about the future that lies ahead.
Come join us.
**Inclusion Statement**
**Safeguarding Statement**
**The role of the Head of Operations - Stadium**
Head of Stadium Operations is a key function at the Gtech Community Stadium.
The role is operationally responsible to ensure that the Stadium facilities and operational resource meets the demands of a Matchday, non-matchday and Conference & Events schedule.
This role will be responsible for the management, planning and resourcing of the stadium Operations team working in partnership with other departments (functional
areas) and other key stakeholders.
This role involves working to a stadium schedule which may include early mornings, late evenings and weekends as events may demand.
**Main Accountabilities**
- To lead and plan all events - matchday, non-matchday and C&E events within the stadium.
- To manage and develop the Stadium Operations team.
- Regular reviews, planning of calendar events and identifying maintenance windows for facilities and other stakeholders to maintain the site.
- Ensure that the site is welcoming, clean and fit for purpose to operate on a day-to-day basis, both internally and externally.
- To ensure that all safety, security elements of any event is fully scheduled and delivered on time within budget.
- To be main point of contact for the broadcasters’ site visits, pre-rig days and on broadcast days.
- Identify and delegate all pre, during and post-match operational tasks, are allocated and actioned.
- Assist with budget management, operational spend and regular reporting to the “Head of Operations and Facilities”.
- Plan and deliver activations at the Stadium, whether Press conference scheduling, Carparking requests, Media scheduling, Sponsors, partners, and other community/ corporate events.
- Provide insight around all new technology, branding and enhanced projects being identified and delivered in the stadium.
- Co-ordinate, assist and direct the use of the Stadium with the Commercial department sales/ leads for the use of pitch and associated spaces and/or scheduling of special events.
- Liaise with Local Authority, the FA, the Premier League, and other regulatory stakeholders as required for using the stadium to facilitate events.
- Assist with any Capex upgrade projects as directed/relevant to the stadium needs.
- Liaise with the local estate community and other stakeholders and keep updated on events and activity.
- Undertake such other duties appropriate to the level and character of work as may reasonably be required. Significant permanent changes in duties will require agreed revisions to be made to this Job Description.
- To work with the Safeguarding Team to promote safe working practice within your department and those you manage
- To ensure that any concerns you observe, or are raised with you in your role, are shared with the Safeguarding Team through appropriate channels
- To consult with the Head of Safeguarding in the planning and review of new initiatives and whenever there are possible safeguarding concerns related to the stadium
**General Club Accountabilities**
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct.
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes and the Club’s Safeguarding Policy and processes
- To ensure compliance with the Club’s Code of Conduct
**Key Internal Rel
