Event Co-ordinator

3 days ago


Birmingham, United Kingdom University of Birmingham Full time

**Position Details**

Campus Services

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £28,397 to £30,210, with potential progression once in post to £33,938

Grade: 5

Full Time, Permanent

Closing date: 6th June 2024

**Our offer to you**

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

**Background**

Campus Services is responsible for a very large range of services within the University including student accommodation, catering, Sport and Fitness, cleaning and waste management, conferences and events, delivering the University’s post, day nurseries, security and emergency response, Winterbourne House & Garden.

The Event Co-ordinator post is part of the Event Management team that sits within Conferences & events (C&e). C&e sells and delivers a vast number of conferences and events to underpin academic work, support the student experience and drive additional income. As with any commercial revenue generating department within a university, C&e seeks to strike a balance between enhancing the student and staff experience and ensuring a financial return to the University.

**Role Summary**

The Event Co-ordinator is responsible for managing and coordinating a wide range of events. Responsibilities may include booking locations, liaising with service providers, host client meetings, lining up sponsors and securing food and drinks. The role will cover a wide variety of tasks essential to delivering events and cover a range of residential conferences, through social functions to day events and exhibitions.

Together with a representative from the Commercial and Account Management team the post holder will be responsible for showing our facilities to prospective organisers and be expected to identify opportunities to upsell services.

The Event Co-ordinator will liaise with clients across the University and externally, as well as service providers to manage and ensure all the customers’ requirements are delivered to the highest possible standard. Documenting all client details accurately on the booking system is essential, as it is imperative to build and maintain up to date client records.

The post holder will need to be financially aware as maximising income generated through the allocation of facilities and services is crucial. Customer service skills are a necessity as we take great pride in our high level of delivering customer excellence.

The post holder will need to work flexibly when events are held in the evening or at weekends and although most events will be based on campus, the post holder may also be asked to support events at the Exchange, Edgbaston Park hotel or any other appropriate location. To flexibly use resource, the post holder may be asked to work elsewhere in the department or across the University.

**Main Duties**
- You will be responsible for all aspects of event administration and co-ordinating a variety



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