Account Support Administrator
2 weeks ago
**Summary**: We are looking for an experienced
**Account Support Administrator** to join a leading Energy and Utility management consultancy. In this role you will become
**involved in all types of utilities bills **and will learn to understand and check the many types of utility invoices for billing errors; working with suppliers to make corrections; monitoring client’s accounts for problems or identifying ways that they can save money
**Key responsibilities**:
- Checking utility supplier invoices for errors
- Arranging invoice corrections with suppliers
- Raising complaints with suppliers who are providing poor service
- Accurately processing cost and consumption data into client databases
- Liaising with established client contacts for meter readings and details of portfolio changes
- Requesting changes to information held by suppliers
**Skills and experience required**:
- Good computer skills including Excel
- Strong numeracy
- Good interpersonal skills
- Great communication
- Eagerness to learn
**Benefits**:
- 25 days hols raising to 30 days
- In-house on-the-job training will be provided
- Excellent progression/career development
- Annual bonus
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