Head of Operations Therapy
7 months ago
**About the role...**
As Head of Operations Therapy, you will hold a pivotal role in ensuring the delivery of contractual standards and outcomes across all therapy services at multiple locations.
Your leadership will be instrumental in delivering safe, high-quality, and effective patient care while maintaining market-leading performance and adhering to budget expectations. You will lead a multidisciplinary team to cultivate a positive and productive culture across all sites, promote quality and operational efficiency, and contribute significantly to business growth targets.
Your day to day...
**Demonstrating Accountability**:
- Provide operational leadership for therapy contracts, ensuring adherence to contractual standards and outcomes.
- Lead the non-clinical teams to consistently meet performance and quality standards.
- Collaborate with clinical leadership teams to enhance accountability across the organization.
**Being Respectful**:
- Foster strong relationships with clinical and non-clinical teams, promoting a culture of mutual respect and collaboration.
- Uphold the organization's values of respect and professionalism among team members and stakeholders.
**Acting With Courage**:
- Lead by example, making courageous decisions to address challenges and seize opportunities.
- Drive innovation by encouraging a culture where calculated risks are taken to improve service delivery.
**Delivering Excellence**:
- Ensure all contracts deliver an exceptional standard of customer service and patient satisfaction.
- Implement and continuously review standard operating procedures for core operational functions to uphold excellence.
- Provide clinical input for the development of new therapy service models that prioritize excellence in care.
**Qualifications, Experience & Training...**
- Degree or equivalent professional experience
- Management qualification or equivalent experience
- At least 5 years' experience of operational management in healthcare
- Experience of managing large budgets
Experience of managing teams of staff
- Experience of managing therapy services
- Experience in the independent healthcare sector.
- Experience of managing staff in remote locations
**Reward & Benefits...**
- 28 days annual leave (plus 3 buy back days)
- My Totally Rewards (online discount portal),
- 6% Employer Pension contribution,
- Share save scheme,
- Opportunities for career development,
- Employee assistance program,
- Virtual GP Services - 24/7 GP Appointments,
- WeCare Wellbeing.
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Derby, United Kingdom Totally Full timeAbout the role... As Head of Operations Therapy, you will hold a pivotal role in ensuring the delivery of contractual standards and outcomes across all therapy services at multiple locations. Your leadership will be instrumental in delivering safe, high-quality, and effective patient care while maintaining market-leading performance and adhering to budget...
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