Receptionist/administrative Assistant

4 weeks ago

Woodbridge, United Kingdom Melton Podiatry Practice Ltd Full time

**Melton Podiatry Practice is seeking to appoint a Practice Receptionist to join**

**its busy village practice.**

**Temporary 12 month contract to Permanent, Part-time - 13 hours a week - £11.00 per hour**

We are seeking a new team member to join our busy village-based podiatry practice in Melton.

Our successful practice is growing, but is a friendly and welcoming workplace, that supports team members to be successful in their roles.

As a Receptionist, you are the first point of contact for our practice, so you must be polished, polite and courteous. This job is so much more than picking up the telephone

The Receptionist and administrative duties are to ensure the front desk welcomes patients positively and executes all administrative tasks to the highest standards. You will ensure a safe and clean environment for our patients. Full details of the duties and responsibilities and working hours are outlined in the Job Description.

This is a job share with immediate start following appointment of post.

**PURPOSE OF THE JOB**:
To manage the administrative and clerical support for the practice including bookkeeping and front of house management. The role also provides support to the practice’s Podiatrists and visiting therapists.

**DUTIES & RESPONSIBILITIES**

**Front of house responsibilities**
- Greeting patients on arrival, including new patient intake and administration
- Appointment management including booking of appointments, answering the telephone, referring enquiries, completion of appointment cards
- Collation and posting of written correspondence and information
- Responsible for the presentation of the reception area, ensuring it is tidy and welcoming at all times
- Responsible for the archiving of inactive patient both in paper format and electronically
- Responsible for adhering to the GDPR regulations and to ensure patient confidentiality at all times

**Bookkeeping**:

- Handling cash and card payments
- Responsible for daily reconciliation of daily and weekly payments and preparing the bank deposit
- Reconciling bank statements and receipts for purchases

**Clinical support**:

- Responsible to support the practice ensuring a clean and safe environment for the practice at all times
- General cleaning throughout the day

**EQUAL OPPORTUNITES STATEMENT**:
Adhere to the practice’s equal opportunities statement and ensure anti-discriminatory practice within their role.

**COMMENSURATE STATEMENT**:
Undertake any other reasonable duties commensurate with salary as determined by the Principle.

**WORKING PATTERN**:
Wednesday - 09.15am
- 16:30pm

Thursday - 09:15am
- 16:00pm

**Job Types**: Part-time, Temporary contract, Temp to perm
Contract length: 12 months
Part-time hours: 13 per week

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Woodbridge, IP12 1PW: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service (required)
- Administrative experience (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 16/06/2023
Expected start date: 27/06/2023

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