Receptionist / Administrator

3 weeks ago

Woodbridge, United Kingdom Hales Jobs Full time

Administrator / Receptionist - Melton, Woodbridge - Immediate Start

Hales Group are seeking an Administrator / Receptionist with excellent customer service, telephone and communication skills to support our client based in Melton, Woodbridge. You will build positive working relationships with customer services agents, trade operatives, customers and departments within the organisation.

This is a complex coordinating role where excellent communication and IT skills are essential to make the role a success. You will have excellent attention to detail, able to work well under pressure and prioritise workload.

Duties will include:

- Provide a full range of day-to-day reception duties in an efficient and effective manner.
- Deal effectively with all enquiries providing a high-quality of customer service.
- Provide a full range of day-to-day administrative duties to the team.
- Provide diary coordination, including booking meetings, facilities, and hospitality.
- Distribute and process incoming and outgoing mail.
- Monitor and manage supplies of equipment, PPE, stationery
- Ability to work on your own without immediate supervision, taking direction from supervisor
- Be part of an effective operational team, focused on achievement of service plans and departmental priorities, providing guidance in your area of professional specialism.
- To foster constructive and collaborative working relationships with stakeholders and partner organisations.
- To respect the need for confidentiality when processing personal/customer data.

To be considered for this role you must;
- 4 GCSE’s or equivalent Grade A-C including Maths and English
- Proficient using Microsoft Word, Excel and outlook and experience of using in-house databases.
- Excellent client care and customer service skills both on the telephone and face to face
- Ability to manage own workload and effectively manage priorities
- Excellent oral communication skills and telephone etiquette
- Ability to work calmly under pressure and manage expectations

HOURS: 37 hours per week - Monday to Friday 8.45am-5.15pm, with occasional late evening cover required

DURATION: Temporary to permanent

LOCATION: Melton, Woodbridge

PAY RATE: £11.00 per hour in the first 12 weeks

Why work through Hales Group?

**Job Information**:

- Job Reference: J36641_1679931389
- Salary: Up to £11 per hour
- Salary From: £11
- Salary To: £11
- Job Industries: Admin and Secretarial
- Job Locations: Woodbridge, Suffolk
- Job Types: Permanent
- Name *Please enter your full name.- Cover Letter *Add your cover letter for supporting information here.
- Upload a CV *Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy *

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