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Business Services Co-ordinator

4 months ago

Petersfield, United Kingdom National Trust Full time

Are you an engaging individual who is known for their outstanding interpersonal skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator.

As our Business Services Coordinator working across two sites at Uppark House and Garden, and our Rangers base in Bramshott, you’ll be responsible for maintenance of compliance records to National Trust standards, finance reporting, administrative tasks and the day-to-day management of contracts relating to soft facilities.

The role is fixed term 2-year contract at 37.5 hours per week split 30 hours at Uppark and 7.5 Hours at the Rangers' base. The usual hours are 9am to 5 pm with two weekend days a month.

What it's like to work here:Uppark and the Ludshott Common Rangers base form part of a wider portfolio of properties including Hinton Ampner and Winchester City Mill. Whilst this role is spilt between Uppark and the wardens' base, the Facilities and Support Services team spreads across the whole portfolio, working to keep our buildings and facilities safe and compliant and our business operations running efficiently.

Reporting to our Facilities & Support Services Manager, at Uppark you’ll be working alongside our Senior Facilities Coordinator, Collections and House team, Café team and Visitor Experience team and volunteers on the presentation of the site 30 hours a week. You’ll be working with external contractors to help us to keep our properties well maintained. As a member of duty management at Uppark, you’ll be helping to keep our visitors safe and happy when we are open to the public.

At the Rangers base you'll be working alongside our Ranger team on the management of the building utilities and supporting them to complete compliance tasks. There are plenty of opportunities to develop your skills through National Trust training courses.

What you'll be doing:The National Trust is a lively organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something.

Day to day, you'll be coordinating finance reporting, administrative tasks - records management, taking meeting minutes, arranging team meetings and hot desk bookings, soft facilities management (cleaning and waste contracts) ensuring equipment is maintained and waste kept to a minimum. You'll be arranging some minor plumbing and electrical repairs with our approved contractors, data management and maintaining business systems for compliance and finance.

You'll support the sites with coaching and guidance as a sophisticated business systems user.

**Please also read the full role profile attached to this advert.**
- Who we're looking forProven experience in a Business Support environment; along with facilities or office supervision responsibility
- Good written and verbal communication skills
- Ability to work as part of a team but also to your own initiative
- Flexible and customer -focussed with strong customer service skills
- Able to multi-task and prioritise own workload
- Well organised and attention to detail
- Strong IT Skills

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 01/01/26)