Pharmacy Assistant Technical Officer

7 months ago

Oswestry, United Kingdom Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust Full time

GENERAL Complying with all Trust and departmental policies and standard operating procedures on a daily basis. Participating in departmental rotas for weekend working. Undertaking such duties as may be required to maintain a safe and effective pharmacy service. Participating in audits as required by medical, nursing and pharmacy staff.

Be committed to maintaining a high quality service to patients. Standing for long periods of time on a daily basis whilst working in the Pharmacy department and on wards with prolonged periods of time at a computer. Being able to deal with distressed patients and carers and being sensitive to their needs. Accurately input data into the pharmacy computer system recording details of issuing medicines to patients and areas of the Trust.

Ensuring own computer transactions are performed accurately, maintaining stock levels and quality of data. OPERATIONAL Accurately dispensing a variety of pharmaceutical products including controlled drugs, cytotoxic medicines, unlicensed products, intravenous injections and inflammable liquids by packaging and labelling items, issuing on the pharmacy computer system and completing relevant computer and written records following current department Standard Operating Procedures. Answer urgent queries in person and on the telephone often causing interruption when concentrating on accurately dispensing. Participating in all aspects of dispensary cover according to the needs of the service.

Advising and counselling patients on the use of their medicines, side effects, dosage and further supplies including dealing with confused, partially sighted, hard of hearing, agitated and aggressive patients. Calculating the cost of private prescription charges using the pharmacy computer system for payment of private prescriptions. Providing information for the Finance department to generate invoices for outstanding charges. Updating patient information and dispensing records on the pharmacy computer system.

Completing written and computer records of dispensing. Issuing high cost drugs in accordance with local policies under the supervision of a Pharmacist and with financial approval. Continuing to show competency in dispensing accurately and safely. To answer telephones promptly and politely where appropriate throughout the working day: Dealing with query/information and responding promptly Relaying complete and accurate information Recognising self-limitations and referring to appropriate person.

Identifying stock shortages and communicating with the Procurement Officer or a Senior Technician, regarding urgency and availability. Taking action to ensure outstanding medication orders to wards or patients are followed up and supply made within a suitable time frame, referring to a senior person where long term delays are identified and getting advice on appropriate action to be taken. Maintaining the shelves and storage areas of the dispensary in a neat and tidy manner ensuring a good rotation of stock. This also includes returning used dispensing containers to their allocated locations.

Performing daily stock checks, investigating discrepancies, informing the pharmacist and making accurate adjustments to written and computer records. Performing monthly checks to locate expired stock. Removing and disposal of expired stock. Updating of computer records and liaising with pharmacists and procurement officer to reorder vital drugs.

Performing general housekeeping duties within the dispensary including cleaning dispensing equipment and ensuring that there are also sufficient quantities of dispensing sundries and warning cards etc. Standing for long periods of time on a daily basis whilst working in the Pharmacy department. Receiving prescriptions from staff and patients at the Pharmacy hatch.

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