Portering Team Leader, Ktc

4 months ago


Kidderminster, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

1.1 Ensure effective daily communication with all portering staff, supervisors and Facilities Coordinator 1.2 Escalate any issues which may affect the operation of the department to the appropriate manager 1.3 Ensure staff are appropriately dressed in uniform as detailed in the Trusts Standards of Dress Policy. Report non-compliance to the Facilities Coordinator 1.4 Provide instruction/training on all portering tasks to include; patient movement, deceased patient, waste movement including operation of compactors and waste duties. 1.5 Investigate complaints and report back to Facilities Coordinator 1.6 Ensure effective communications with all wards and department. 1.7 Provide appropriate assistance and advice to patients and visitors 1.8 Ensure that portering staff are made aware of Trust polices and procedures and provide training and support where necessary 1.9 Performance manage staff following discussion with Facilities Coordinator and record evidence of work performance 1.10 Provide manual handling training for lifting and handling of patients, wheelchairs, beds, electric tugs and other equipment and ensure that records of training are accurate and up to date.

1.11 Provide individual care to patients and visitors whilst transporting or escorting them around the site. 1.12 Liaise with Service Desk to ensure all portering activity is completed in an appropriate timescale. 1.13 Assist with the instruction of new employees to the department and any on-going training for existing employees. 1.14 To liaise with Fire/Ambulance/Police services in the event of them being called to site out of hours 1.15 In the event of a Major Incident ensure all portering staff are assembled.

Co-ordinate staff to provide sufficient numbers for decontamination tent erection and patient moves.



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