Resident Liaison Officer
5 months ago
**Resident Liaison Officer**
**37 Hours Per Week**
**Circa £32,500 per annum plus car allowance**
We are currently looking for a Resident Liaison Officer to be the main point of contact for residents in the delivery of planned investment and maintenance works and projects. You will liaise with residents in the shaping of services and identifying requirements. You will also manage Asset Management complaints and analyse customer satisfaction and feedback.
**To be successful in this role you will need to**:
- Have strong communication skills and an ability to communicate effectively
- Be able to empathise and build relationships with customers
- Be able to persuade and influence residents and take a pragmatic approach to problem-solving
- Be able to interpret customer data to inform decisions about improvements to the service we provide
- Maintain a high-level attention to detail to ensure customer contacts are recorded accurately on the system
**Reasons why you should apply**:
- 27 days annual leave plus bank holidays
- Leading Employee Assistance Programme, gym discounts, WPA NHS cash back scheme
- Excellent employer pension contributions up to 12%
- Life assurance 4x annual salary
- Comprehensive induction programme
- Flexible, adaptive management style to suit your needs
- Hybrid working available with a modern, recently refurbished office in Horsham
**About Saxon Weald**
Saxon Weald is a forward-thinking, fun, vibrant place to work, and we employ great people who are committed to our values. We are passionate about customer service and delivering an excellent customer experience. We have over 6,000 properties (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire).
-
Resident Liaison Officer
5 months ago
Horsham, United Kingdom Complete doorset solutions install ltd Full time**Position: Resident** Complete Doorset Solutions Install (CDSI) provide an accredited fire door and fire stopping installation service to the housing association/commercial sector. CDSI are a young and dynamic company looking for an enthusiastic and competent person to join our ever-growing team. We are looking for a self-motivated individual who is able...
-
Family Liaison Officer
5 months ago
Horsham, United Kingdom Acorn Education and Care Full time**Full Job Description**: **_How would you like to be paid for five days but only work four*?_** **_ Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less...
-
Part-time Lodge Manager
2 weeks ago
Horsham, West Sussex, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleChurchill Estates Management Ltd is seeking a skilled and dedicated individual to fill the position of Part-time Lodge Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, while also ensuring the smooth operation of our retirement development.Key ResponsibilitiesManage the...
-
Office Operations Lead
5 months ago
Horsham, United Kingdom Tardis Group Full time**About Us** We are a global recruitment company, headquartered in Sydney, Australia with 7 international offices. The operations lead role we are looking to fill is based in our Horsham, West Sussex office. From this office, we recruit globally for some of the world’s leading finance and investment management companies **About You**: We are seeking a...
-
Customer Service Liaison
2 weeks ago
Horsham, West Sussex, United Kingdom Hive Media Players Full timeJob Title: Customer Service ExecutiveHive Media Control Ltd is a dynamic and innovative company in the AV technology sector, inspired by nature's harmony and precision. We deliver cutting-edge solutions that enhance media experiences globally.We are seeking a proactive and organised Customer Service Executive to support our sales team and ensure a seamless,...
-
Contracts Officer
5 months ago
Horsham, United Kingdom WAGGY DAYS LIMITED Full time**About the job** We recognise that at different times in their life and for a variety of reasons many people need a range of care and support services to meet their changing needs; these may include care at home and more formal care and support services such as dementia and nursing care. It is at these times that our residents should feel confident that...
-
Housing Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme Officer RoleWe are seeking a skilled and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents.Key Responsibilities:Deliver high-quality housing management...
-
Housing Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme Officer RoleWe are seeking a skilled and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents.Key Responsibilities:Deliver high-quality housing management...
-
Contract Administrator
5 months ago
Horsham, United Kingdom Sureserve Group Full timeSureserve Fire & Electrical, part of the Sureserve Group, is a specialist in the design, installation, and maintenance of fire safety and electrical systems, providing fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory...
-
Senior Coroner’s Officer/supervisor
5 months ago
Horsham, United Kingdom WSCC Full time**The Opportunity** We’re looking for a dedicated professional to join the Coroners Service. In this role, you will be responsible for the effective management of all referrals as well as subsequent investigations and enquiries that lead to inquest hearings. Ensuring the team is supported and enabled to deliver a high-quality service to bereaved...
-
Housing Manager
1 month ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeAt Southern Housing, we're seeking a dedicated Extra Care Scheme Officer to join our Care & Independent Living Team. As a key member of our team, you'll be responsible for delivering exceptional housing and facilities management services to our residents. Your primary focus will be on ensuring a high-quality housing management service is provided to our...
-
Housing Manager
1 month ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme Officer RoleWe are seeking a skilled and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents.Key Responsibilities:Deliver high-quality housing management...
-
Housing Manager
1 month ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme Officer RoleWe are seeking a skilled and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents.Key Responsibilities:Deliver high-quality housing management...
-
Tax Senior Manager
3 weeks ago
Horsham, West Sussex, United Kingdom ProTalent Limited Full timeAbout the RoleProTalent Limited is seeking a highly skilled Tax Senior or Assistant Manager to join their dynamic Tax team in Horsham. The successful candidate will be responsible for reviewing company tax and personal tax computations, preparing complex returns, and providing exceptional client liaison.About the FirmOur client is a fast-growing accountancy...
-
Tax Senior Manager
3 weeks ago
Horsham, West Sussex, United Kingdom ProTalent Limited Full timeAbout the RoleProTalent Limited is seeking a highly skilled Tax Senior or Assistant Manager to join their dynamic Tax team in Horsham. The successful candidate will be responsible for reviewing company tax and personal tax computations, preparing complex returns, and providing exceptional client liaison.About the FirmOur client is a fast-growing accountancy...
-
Housing Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme OfficerAbout the Role:We are seeking an experienced and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents, ensuring a high-quality living experience.Key...
-
Housing Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme OfficerAbout the Role:We are seeking an experienced and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents, ensuring a high-quality living experience.Key...
-
Housing Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme OfficerAbout the Role:We are seeking an experienced and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents, ensuring a high-quality living experience.Key...
-
Housing Manager
3 weeks ago
Horsham, West Sussex, United Kingdom Southern Housing Full timeExtra Care Scheme OfficerAbout the Role:We are seeking an experienced and dedicated Extra Care Scheme Officer to join our Care & Independent Living Team at Southern Housing. As a key member of our team, you will be responsible for delivering exceptional housing and facilities management services to our residents, ensuring a high-quality living experience.Key...
-
Part-time Lodge Manager
4 weeks ago
Horsham, West Sussex, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Part-time Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, managing the maintenance of the property, and coordinating various activities and events.Key...