Defence Business Services
4 months ago
**Details**:
**Reference number**:
- 336469**Salary**:
- £35,290- ‘per annum (pro rata)- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Higher Executive Officer**Contract type**:
- Permanent**Business area**:
- MOD - Head Office & Corporate Services - DBS - Armed Forces & Veterans Services (AFVS)
**Type of role**:
- Operational Delivery**Working pattern**:
- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:
- 1Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Kentigern House, Brown Street, Glasgow,G28EXAbout the job
**Job summary**:
**Are you a dedicated person who is passionate about making a difference?**
**Would you like to work for the Ministry of Defence?**
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
**Come and join the DBS community today**
**Job description**:
**Who are we?**
Defence Business Services (DBS), Armed Forces and Veterans Services (AF&VS) works with DBS delivery partners to provide a range of trusted and efficient services to both service personnel and veterans' communities including: Personnel support processes, Pay, Allowances, Pensions, the Joint Casualty and Compassionate Centre and the MOD Medals Office. Our focus is on serving personnel and the Reserves (but also includes Pension development). Everything we do underpins the People Component of the Armed Forces' Operational Capability.
This position sits within the DBS Military Operations (Mil Ops) department of DBS AF&VS. DBS Mil Ops is responsible for the accuracy, timeliness and quality of Joint Personnel Administration (JPA), liaising with the single Services to ensure we remain customer-focussed, and inputs received from the Services are accurate. Working with the Delivery Partner’s JPA Centre, as part of a joint virtual global HR, DBS Mil Ops conducts root cause analysis of issues and develops Service Improvement Plans collaboratively with the Services and Defence Authority teams.
The HEO leads a team within the Debt Management (Recoveries and Write-Offs) (DM(R&WO)), with responsibility for providing a Military Services interface between DBS, its commercial partners and customers for casework concerning over-issues of Military Pay and Allowances, Bursaries, Armed Forces Pensions, Armed Forces Compensation Payments and War Pension Scheme Payments for all serving Military Personnel and Veterans.
You will work directly to the SEO Debt Management - Recoveries and Write-offs, have line management responsibility for four EO (this includes Line Management responsibility for our Teams in Glasgow and Norcross (near Blackpool) therefore some travel will be necessary, You will be responsible for all aspects of personnel casework involving the overpayments and undercharges of Military pay and allowances, bursaries, Armed Forces Pension Schemes, Armed Forces Compensation Scheme and War Pension Scheme, in accordance with specified limits of delegation.
You will have responsibility for authorising write-offs, where appropriate, of pay, allowances and pensions, ensuring HM Treasury guidelines are correctly applied through Managing Public Money (MPM) Regulations and to the debt management business and IT processes. Provide over-issue statistical data in accordance with Departmental requirements and ensure productivity measurements are achieved.
You will also be required to fulfil Line Management responsibilities in accordance with Departmental guidance and timetable, and to behave in accordance with Civil Service and DBS values and partnering principles.
The DM(R&W
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