Guest Experience Expert
2 weeks ago
**Job Number** 24072675
**Job Category** Rooms & Guest Services Operations
**Location** Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Guest Experience Expert
Found in: beBee S GB - 3 weeks ago
Edinburgh, United Kingdom Marriott Full timeJob Number 24062761 Job Category Rooms & Guest Services Operations Location Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Expert
Found in: beBee jobs GB - 3 weeks ago
Edinburgh, Edinburgh, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...
-
Guest Experience Expert
Found in: beBee jobs GB - 1 week ago
Edinburgh, Edinburgh, United Kingdom Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...
-
Guest Experience Expert
Found in: beBee S GB - 2 weeks ago
Edinburgh, United Kingdom Marriott Full timeJob Number 24072675 Job Category Rooms & Guest Services Operations Location Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Expert
Found in: beBee S GB - 1 week ago
Edinburgh, United Kingdom Marriott International Full timeJob Number 24072675Job Category Rooms & Guest Services OperationsLocation Residence Inn Edinburgh, 36 Simpson Loan Quartermile, Edinburgh, Scotland, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want...
-
Policy expert
2 weeks ago
Edinburgh, United Kingdom Marriott International, Inc. Full timeJob Number 24059018 Job Category Housekeeping & Laundry Location Delta Hotels Edinburgh, 111 Glasgow Road, Edinburgh, Scotland, United Kingdom VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed....
-
Hotel Cleanliness Expert
2 weeks ago
Edinburgh, United Kingdom Marriott International, Inc. Full timeAdditional Information Salary: £11.44 per hour. Job Number 24049683 Job Category Housekeeping & Laundry Location Delta Hotels Edinburgh, 111 Glasgow Road, Edinburgh, Scotland, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving...
-
Casual Hotel Cleanliness Expert
Found in: beBee S GB - 3 weeks ago
Edinburgh, United Kingdom Marriott International Part timeAdditional Information Salary: £11.68 per hour.Job Number 24051247Job Category Housekeeping & LaundryLocation Delta Hotels Edinburgh, 111 Glasgow Road, Edinburgh, Scotland, United Kingdom VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a...
-
Hotel Cleanliness Expert
4 days ago
Edinburgh, United Kingdom Marriott International, Inc Full time**Job Number** 24059018 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Edinburgh, 111 Glasgow Road, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed....
-
Guest Relations Specialist
7 days ago
Edinburgh, United Kingdom RÌGH Properties Full time**Position Overview**: We are seeking a highly personable and customer-focused Guest Relations Specialist to join our team. As the Guest Relations Specialist, you will play a vital role in ensuring our guests have a memorable and delightful experience from the moment they inquire about their stay until their departure. Your exceptional communication skills...
-
Security Guest Safety Ambassador
7 days ago
Edinburgh, United Kingdom Vigilant Security Full timeWe are seeking several highly experienced Guest Service Ambassador's to join remarkable team at St James Quarter, one of our flagship sites in the heart of Edinburgh. A warm welcome from our team will determine the first impressions for our visitors. The Customer Service Ambassador role is to provide the highest level of customer care, while providing a...
-
Security Guest Safety Ambassador
3 weeks ago
Edinburgh, United Kingdom Vigilant Security Full timeWe are seeking several highly experienced Guest Service Ambassador's to join remarkable team at St James Quarter, one of our flagship sites in the heart of Edinburgh. A warm welcome from our team will determine the first impressions for our visitors. The Customer Service Ambassador role is to provide the highest level of customer care, while providing a...
-
Security Guest Safety Ambassador
3 weeks ago
Edinburgh, United Kingdom Croma Vigilant Full timeWe are seeking several highly experienced Guest Service Ambassador’s to join remarkable team at St James Quarter, one of our flagship sites in the heart of Edinburgh. A warm welcome from our team will determine the first impressions for our visitors. The Customer Service Ambassador role is to provide the highest level of customer care, while providing a...
-
Night Auditor- Guest services
3 weeks ago
Edinburgh, United Kingdom Aparthotel Adagio Edinburgh Royal Mile Full timeWith 146 studios / apartments located in the middle of the city centre, the hotel is easily accessible by car, bicycle and of course public transport. The hotel has been designed tomake our guests feel at home from the moment they step into the hotel. We want to offer our guests a different experience than they are used to in traditional hotels and that is...
-
Night Auditor- Guest services
Found in: Jooble UK C2 - 3 weeks ago
Edinburgh, United Kingdom Aparthotel Adagio Edinburgh Royal Mile Full timeWith 146 studios / apartments located in the middle of the city centre, the hotel is easily accessible by car, bicycle and of course public transport. The hotel has been designed tomake our guests feel at home from the moment they step into the hotel. We want to offer our guests a different experience than they are used to in traditional hotels and that is...
-
Hospitality Assistant
7 days ago
Edinburgh, United Kingdom Festivals Edinburgh Full time£12 per hour Closing Date 10 March 2024 Fixed Term About the Organisation Set against the backdrop of Edinburgh’s historic castle, The Royal Edinburgh Military Tattoo is one of the most special events in Edinburgh's calendar. Bringing together audiences from across the globe, the Tattoo celebrates the skills and talents of military bands and cultural...
-
Guest Service Assistant
Found in: Talent UK C2 - 2 weeks ago
Edinburgh, United Kingdom RBH Full timeHoliday Inn Express Edinburgh City Centre , Picardy Place, Edinburgh, Edinburgh, EH1 3JT SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our...
-
Guest Services Agent
5 days ago
Edinburgh, United Kingdom Hotel Around Town Full time**About Hotel Around Town** Hotel Around Town, located in the vibrant city of Edinburgh, prides itself on delivering unparalleled hospitality experiences. We utilise cutting-edge technology to enhance operational efficiency and guest satisfaction, setting us apart in the hospitality industry. **The Role** We're searching for a tech-savvy Guest Services...
-
Guest Services Agent
4 days ago
Edinburgh, United Kingdom Hotel Around Town Full time**About Hotel Around Town** Hotel Around Town, located in the vibrant city of Edinburgh, prides itself on delivering unparalleled hospitality experiences. We utilise cutting-edge technology to enhance operational efficiency and guest satisfaction, setting us apart in the hospitality industry. **The Role** We're searching for a tech-savvy Guest Services...
-
Receptionist
Found in: Talent UK C2 - 12 hours ago
Edinburgh, United Kingdom Delta Hotels & Resorts Full timePOSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...