Coordinator, Partnerships

5 months ago

London, United Kingdom Plusgrade Full time

Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners, while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world.

**ABOUT THE ROLE**:
Points is looking for a Partnerships Coordinator to join our Partnerships team for a permanent position based in London.

As a Partnerships Coordinator, you will enjoy an expanding role that will assist the Partnership Managers with responding to the needs and inquiries of our European Partners. You will actively support product launches, administer marketing campaigns via internal tickets/request systems, be responsible for end-to-end testing of campaigns, and play a key role in supporting the team and our Partners. With exceptional organizational skills you will help our team achieve regional revenue and gross profit targets for our partners. You are organized, responsive and have strong experience in the loyalty, technology, e-commerce or advertising agency field.

Reporting to the Senior Manager, Partnerships, the role will be responsible for the following:

- Assist in the timely coordination of marketing campaigns across our largest products and Partners;
- Creating action tickets into Salesforce ticketing system to initiate marketing campaigns and performance and revenue tracking;
- Fostering good working relationships with internal customers across the organization to implement and synchronize plans for partners in accordance with corporate and Partner goals;
- Acting as an internal voice for the Partner to collaborate and organize resources required to solve issues and ensure seamless and efficient execution of promotions;
- Maintaining a strong attention to detail as you coordinate promotions through internal systems and confirm their accuracy;
- Supporting the sales process providing required resources and assistance to the Partner team as required for administrative executions, partner reporting requirements and collaborating on presentations.
- Assisting with weekly and monthly status review calls to review key milestones, project timelines, and tackle Partner issues.
- Documenting Partner requirements in a clear, concise manner for internal team communication;

**YOU ARE SOMEONE WITH**:

- Experience in a client-facing role is desirable.
- Keen understanding of KPI and performance data.
- Ability to manage multiple stakeholders, gather information and hold internal stakeholders accountable.
- Passion for the details and ensuring no detail is missed.
- Looking for an individual with willingness and eagerness to learn.
- Proven ability to manage multiple high-priority tasks in a fast-paced environment.
- Excellent communication and presentation skills.
- Strong problem-solving skills, able to manage multiple projects while demonstrating grace under pressure.
- Strong group collaboration and organizational skills and ability to be self-reliant and driven to achieve goals.
- Strong computer skills including Google Applications (particularly Sheets and Slides).

**WHAT YOU’LL LOVE ABOUT US**:
\uD83C\uDFE6 RRSP/401(k) Matching

\uD83C\uDFE5 Comprehensive Health Plans

\uD83D\uDCC5 Unlimited Vacation/PTO

✈️ Travel Experience Credit

\uD83E\uDDD8 Annual Wellness Credit

\uD83E\uDD57 Team Events and Monthly Lunches

\uD83D\uDCBB Home Office/Commuter Credit

\uD83C\uDF05 Work From Anywhere Program

\uD83C\uDF7C Parental Leave Top Up

\uD83C\uDF0D Adventure Pass

**OUR PROCESS**:

- Recruiter Phone Interview
- Hiring Manager Interview
- Take-home Assessment or remote coding exercise (if applicable)
- Team Interview

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