Hotel Front Office

6 months ago


London, United Kingdom The Windermere - Hotel & Brasserie Full time

The Windermere, London is a boutique hotel in Pimlico (SW1).

We are currently seeking a warm and inviting Front Office / Reservations agent to join our friendly team.

The role is interesting and varied, and includes reservations, which is done in tandem at our Front Office.

**Working Hours**:average 37.5 hours per week (Mon-Sun).

Monthly rota. Afternoon shifts (e.g. 2:30pm - 10pm).

Opportunity for extra hours.

**Responsibilities**:

- Check-ins / Check-outs
- Reservations
- Taking Payments
- Responding to customer needs in a timely manner
- Consistently offering friendly service
- Maintaining accurate records and lists (e.g. housekeeping, rooming, payments)

**Your experience and skills**:

- Previous experience in hotel reception, reservations, front office, or similar role/environment is necessary.
- Excellent communication and organisational skills
- Good interpersonal and problem solving skills
- Guest focused personality
- Fluency in English (additional languages are a plus)
- Training will be provided on site. You must have the right to work (full time & without restriction) and live in the UK.
- Immediate start.

Pay: £28,750.00-£29,250.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person


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