Receptionist

5 days ago


Marlow, United Kingdom The Compleat Angler Full time

We are looking for a charming people person to play a key role in welcoming and looking after our guests at The Compleat Angler on the banks of the River Thames in Marlow. Service charge is payable on top of salary, approximately £2,000 per year.

What you'll be doing:

- Being the first welcoming face that each guest is greeted by on arrival
- Being the last friendly face that each guest sees as they depart
- Extending warmth and hospitality to every person you encounter
- Working collaboratively with the rest of the team(s) to make people happy
- Executing essential processes and procedures to assist in the smooth operation on the department

The ideal person will:

- Display kindness, empathy and optimism at all times
- Be determined and have a strong work ethic
- Have experience and understanding of what a really good customer experience looks and feels like
- Hotel/Restaurant experience is an advantage, but not essential, there are many other industries with transferable skills

The role is 40 hours per week and will of course include evenings and weekends due to the nature of the business. There will be opportunities for the right person to develop and progress within the business, flexibility with shifts to offer the best work life balance that we can (within limits), and a promise that we will always do everything we are able to in order to make your work life a happy one.

What we offer:

- Being part of a happy and motivated team
- Parking available on-site
- Generous discount on regular room rates
- Referral programme
- 25% off food, drink and spa treatments across the group
- 20% discount on golf
- Auto-enrolment into our life assurance scheme
- Access to the Employee Assistance Programme through Hospitality Action
- Wagestream app offering a real-time view of accrued pay and access to it

We are at the beginning of a new journey at The Compleat Angler, building a passionate new team - come and join us

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Marlow: reliably commute or plan to relocate before starting work (required)


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