Clerical Officer

3 weeks ago


Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

Working along side your nursing and medical colleagues at Freeman Hospital to ensure the interventional radiology department has an efficient stock management system, to ensure continued supplies of equipment needed by the medical and nursing team, to maintain accurate records, liaising with company representatives and their customer services departments, completing stock takes as required.

As a specialist centre our patients come from across the region and you will be working in a team that has been awarded exemplar status for demonstrating a maintained commitment to quality improvement from the British Society of Interventional Radiology and the Royal College of Radiologists.
- Interview date: 4th April 2023
- 37 hours 30 minutes minutes to work over five days a week (Monday to Friday)

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

To maintain an excellent level of administrative service within the radiology directorate.

To undertake a range of duties to ensure an efficient stock control management system is available to the Interventional Radiology department based in FH including, but not exclusively, weekly ordering of specialist stock, ordering of bespoke stent grafts and other equipment as requested by consultant radiologists, undertake with support from nursing colleagues the monthly stock take and quarterly stock check.

Ensure the effective rotation of stock to avoid waste. To maintain accurate records of stock including consignment and non-consignment items, stock and non-stock.

To communicate in a timely way any discrepancy in stock availability to nursing sister and consultant radiologists.

Liaison with representatives from major companies and their customer service departments.

The provision of an effective telephone enquiry service including the recording of accurate messages for medical, radiographic and nursing staff.
To be the first point of contact for visitors (out patients, company representatives, other trust staff) whilst working at the front desk.

To participate in queries from clerical, nursing, supplies and medical staff internally and company customer service departments and representatives externally.

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
- represented groups.

Detailed job description and main responsibilities
- To maintain an excellent level of administrative service within the radiology directorate.
- To undertake a range of duties to ensure an efficient stock control management system is available to the Interventional Radiology department based in FH including, but not exclusively, weekly ordering of specialist stock, ordering of bespoke stent grafts and other equipment as requested by consultant radiologists, undertake with support from nursing colleagues the monthly stock take and quarterly stock check. Ensure the effective rotation of stock to avoid waste.
- To maintain accurate records of stock including consignment and nonconsignment items, stock and non-stock.
- To communicate in a timely way any discrepancy in stock availability to nursing sister and consultant radiologists.
- Liaison with representatives from major companies and their customer service departments
- The provision of an effective telephone enquiry service including the recording of accurate messages for medical, radiographic and nursing staff.
- To be the first point of contact for visitors (out patients, company representatives, other trust staff) whilst working at the front desk.
- To participate in queries from clerical, nursing, supplies and medical staff internally and company customer service departments and representatives externally.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.


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