Community Help Officer

2 weeks ago


Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk Council - Based in Melton, Woodbridge IP12 1RT or Lowestoft, Suffolk NR33 0EQ**:

- **£27,344 - £30,151**:

- **37 hours per week**:

- **Fixed Term to March 2025**

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Communities Team as a Community Help Officer.

**Your role**:
You will be working as part of the Adult and Families part of the community help hub to support delivery of the Council’s Ease the Squeeze programme. This is to enable residents, to access support to manage the cost of living particularly those who are vulnerable and/or with complex needs,

The ethos is one of enablement, so that individuals are helped to help themselves with the hope this will increase their skills, knowledge, and abilities.

The community help hub team will also be playing an integral part in the national HAF (Holiday, food, activity) programme.

The team will also seek opportunities to engage communities in wider health, equalities, and inclusion activities through the provision of information and practical support.

**What you will need**:
**Why work for us?**

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, **take a look at our video and hear why our employees think it is such a great place to work (YouTube)**.

**Here are some of the main benefits**:

- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our **benefits brochure (pdf)**.

**For more information**

For an informal discussion regarding this post, please contact Sue Medley on 07920259219.

**Closing date: 11:30 am, 13 July 2023**

**Interview date: 25 July 2023.**

**How to apply**

**Step 1 - **Read the advert and the **Job Description and Person Specification**.

**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.


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