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Administration Assistant

4 months ago

High Wycombe, United Kingdom Policywave Full time

Policywave Limited are looking for someone to administer their Renewals and perform other administrative tasks on a monthly basis within our office based in High Wycombe.

Full training will be given on the duties involved, but you must have administration experience and be willing to work as park of a team to reach our common goal.

Customer Service is at the heart of what we do. Initially, working within a small team, you will be responsible for managing the day to day needs of our clients. This will include day to day contact with Insurers to get and confirm claim information in relation to upcoming Renewals as well as update claims information daily.

We are a small independent insurance broker based in High Wycombe, Buckinghamshire. The company has great growth opportunities for 2023/24. The director is still involved in the day to day running of the business and therefore your enthusiasm and hard work will be noticed.

You must be able to provide information to clients in a timely, confident and professional manner. We are looking for a positive friendly professional team player, who always develops and maintains good working relationships with clients, colleagues, insurers.

This is a great opportunity to join a growing team.

Main duties:

- Maintain records using our software system, ensuring all data recorded is accurate and correct.
- Process amendments to existing policies as requested by clients.
- Liaise with Insurers and our accident Claim Management Company (sometimes this may need to be over the telephone).

Essential:

- Previous administration experience
- Strong Administration skills (English).
- Team Player
- Meticulous
- Quick Learner
- Must be self-motivated
- Ability to prioritise workload and use own initiative

Desirable:

- Confident on the Microsoft and good general computer skills
- Successful track record in same or similar environment.
- Knowledge and experience of the Personal Lines Insurance Industry.
- Knowledge and experience of Applied EPIC.

Hours:
Full time hours (Mon - Fri 09:00 - 17:30 - Overtime possible in addition to these hours)

**Job Types**: Full-time, Permanent

**NO RECRUITMENT COMPANIES. We will not respond to you.**

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Casual dress
- Company pension

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Do you live within 10 miles of High Wycombe?

**Experience**:

- Administrative: 1 year (required)

Work Location: In person