Customer Service Representative
6 months ago
**Job Title**:
- Customer Service Representative
**Location**:
- Henley-on-Thames, Oxfordshire
**Salary**:
- £24,000-£28,000p.a. (depending on experience)
**Hours** - Monday to Friday, 8am to 4pm (Term time only, school holidays off)
We are proud to be working with this business based in Henley-on-Thames, who due to expansion are looking for a Customer Service Representative to join their business.
As a Customer Service Representative, you must hold strong communication skills, natural ability to problem solve, have an upbeat and proactive attitude to work as well as show a willingness to learn.
**Key Duties**
- Diary management to ensure smooth running of service call outs
- Liaison with couriers to organise despatch and delivery of goods to clients
- Produce orders on internal CRM system
- Log service requests on internal CRM system
- Oversee incoming customer service calls from start to finish
- Maintain regular contact with existing customer base
**Skills**:
- Well-organised
- Outstanding attention to detail
- Strong communication & problem solving skills
- A team player who can juggle multiple projects at once
**Key Words**:
Coordinator, Co-ordinator, Scheduling, Scheduler, Diary Management, P.A., admin, customer service, school holidays
**Salary**: £24,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Henley on Thames, Oxfordshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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