Customer Service Representative

2 weeks ago


Ross on Wye, Herefordshire, United Kingdom HSL Compliance Limited. Full time
Job Title: Customer Service Representative

We are seeking a skilled and experienced individual to join our team as a Customer Service Representative at HSL Compliance Limited. As a market leader in the Water Hygiene Industry, we offer a dynamic and fast-paced work environment where you can grow and develop your skills.

In this role, you will be responsible for providing exceptional customer service to our clients via phone and email. You will also assist our Logistics Manager with commercial administration tasks, including logging non-conformities and complaints onto our computer system.

The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in Microsoft Office. You will also have a strong internet search ability and be comfortable working in a team environment.

This is a full-time position, Monday to Friday, 8:00am - 4:30pm, with a competitive salary of £25,000 per annum, plus benefits including 25 days annual leave, 8 bank holidays, and retail discounts. Bonus opportunities include refer a friend and employee of the month awards.

Requirements:
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office
  • Strong internet search ability


What We Offer:
  • Competitive salary: £25,000 per annum
  • 25 days annual leave
  • 8 bank holidays
  • Retail discounts
  • Bonus opportunities


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