Senior Clerk

3 weeks ago


Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

This is an exciting opportunity to lead the Gynaecology Outpatient Clinic Reception & Clerical Team and play a central role in the development of new ways of working to ensure Patients receive the best possible inpatient experience.

Working in a strong multidisciplinary environment you will manage a team of around 10 staff, developing consistent and high quality processes and procedures that ensure the staff provide best possible service to the women and their partners who attend the Gynaecology Outpatient Clinic.

This role will oversee the day to day management of the Gynaecology Outpatient team. Ensuring reception areas look professional at all times, the Senior Clerk will also be responsible for staff training.

The post holder will ensure that staff are professionally presented and there are an appropriate number of front desk computer terminals in use to manage patient flow in and out of the department without excessive queuing whilst managing patient confidentiality at all times.

The post holder will ensure notes are prepared for the clinical team, tracked at all times and organised and filed appropriately.

The senior clerk will be responsible for ensuring each clerk is accountable for the accurate reconciliation of each clinic, including the arranging of future appointments for women before they leave the department.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.


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