Service and Rentals Coordinator

2 weeks ago


Newcastle upon Tyne, United Kingdom Extension Recruitment Full time

Our client is a global engineering business with multiple sites in the North East. They are currently looking for a Service and Rentals Coordinator to join them on a permanent basis.

Reporting to the Head of Projects, the Service and Rentals Coordinator is responsible for managing the provision of service engineering, rental products and warranty services to a global client base, meeting or exceeding the scope, cost and time parameters defined at the tender stage.

You will be joining their site based in Blyth.

**Culture and Company**:
Our client is a leading North East Engineering business. They are proud to invest in the development and knowledge of their current and future employees, offering a brilliant benefits scheme.

**About the Service and Rentals Coordinator Role**

As Service & Rentals Coordinator, you will provide service engineering support to clients, provide warranty services to clients and provide fit for purpose rental products to clients. You will also review and maintain the rental fleet to ensure it remains appropriate for the business plan and produce progress reports and performance metrics.

Other duties will include:

- Assist with generation of technical proposals and quotes for service work scopes.
- Create service projects in IFS and ensure accurate project reporting.
- Manage service work scopes to ensure satisfactory completion within required timeframe and budget.
- Communicate with customers/suppliers to identify issues/resolutions and to clarify service requirements.
- Assist with generation of technical proposals and quotes for rentals work scopes.
- Create and implement the rental equipment test and maintenance schedule.
- Review and update the contents of the rental fleet on an annual basis to ensure it remains appropriate to meet the needs of the business plan.
- Ensure all business warranty responsibilities are addressed in a timely manner.

**About You**

As the Service & Rentals Coordinator, you will have the ability to work collaboratively across all functions of the company including sales, engineering, project management, supply chain, production, commissioning and supplier/quality assurance. You will also be Organised, analytical, self-motivated and professional.

Other requirements include:

- Experience in a service and/or warranty/guarantee role.
- Minimum of 3 years’ experience of equipment-based engineering projects.
- HNC/HND in a related engineering discipline.
- Preference for prior knowledge of pipe lay, cable lay, subsea vehicle and/or marine equipment.
- Knowledge of project management process and planning skills using Microsoft Project.
- Proficient report writing and metric generation skills backed up by strong MS Office knowledge.
- Do you know someone who may be interested in a new role? We are passionate about finding long-term careers based on your values, personality and career goals. If you know someone who may be interested in exploring a new career, we have a referral scheme offering you the chance of a £100 amazon voucher (T&C’s apply). Get in touch today to find out more - 0191 466 1990. _

**Job Types**: Full-time, Permanent

Work Location: In person

Reference ID: 308



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