Business Administration Apprentice

3 weeks ago

Portsmouth, United Kingdom Portsmouth City Council Full time

**Job details**:
**Salary**: £22,183 per annum
Hours: 37 hours per week
Contract: Fixed term 18 month contract

1. What would you need to consider and what steps would you take to ensure sensitive information you are working with stays secure?

2. How would you manage a phone call where the person you were speaking to was getting upset or angry?

**The Service**:
The role of Portsmouth Adult Safeguarding is to help keep people at risk of harm in Portsmouth safe. The team receives referrals from numerous sources, raising concerns about the safety and wellbeing of adults across the city. The purpose of the team is to consider these referrals and make decisions on actions required to keep people safe.

**The Role**:
Working towards a Level 3 Business Administration apprenticeship where you will:
Provide general administrative support to social work practitioners, accurately add data to client's social care records.
Take telephone calls from other professionals, members of the public, and family members of clients. Manage a number of Outlook inboxes and respond to internal and external customers in a professional manner.
Take accurate minutes at highly confidential meetings. Record data about safeguarding referrals accurately on Excel spreadsheets

**What you'll need to succeed**

You need to have:
1. Strong literacy and numeracy skills - basic Maths and English GCSE /Functional Skills
3. The ability to converse at ease with customers and provide advice in accurate spoken English is essential.
4. Patience and empathy, both with customers on the telephone and with colleagues’ queries
5. The ability to work well under pressure.
6. Experience of taking business phone calls and recording messages
7. Experience of using databases and an understanding of the implications of recording inaccurate data
8. An understanding of data protection, information governance, and the ability to handle sensitive and confidential data in an objective and discreet manner.
9. Familiarity with the principles of efficient electronic filing
10. Ability to self-prioritise and to work with mínimal supervision.

**_
- **

**Important Information**:
**Closing date**:Midnight 20th March 2024

**Interview date**:27th March 2024 - Interviews will be held face to face in person

**What you'll get in return**

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Flexible working hours.
- Extensive wellbeing support through the Employee Assistance Programme
- Discounts on a wide range of goods and services - access a range of discounts and offers from thousands of restaurants, shops and more.

**Additional Information for Apprentices**

To qualify for an apprenticeship, you will need to answer the following questions:
**_Are you a citizen of the United Kingdom or another country within the European Union (EU) or European Economic Area (EEA).
- **

**_Have you been ordinarily resident in the United Kingdom or another country within the EU or EEA for at least 3 years from current date. _**

**_Do you depend on a visa or other permission to reside in the United Kingdom?
- **

If you have answered **'Yes' **to the previous question, please describe below what type of visa/permission you have.
You will need to bring in your passport and visa or evidence of immigration permission when you enrol so that we assess your eligibility to receive Government funding for the apprenticeship programme.

***.

**A commitment to our values**

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

**Application process**:
Remember to demonstrate why you are suitable against each of the points described in the ' **Who is the Person **' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.
Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body.
Please explain any gaps - this is essential for all safeguarding children's roles.

**Portsmouth City Counci **l is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoti

  • Search Agent and Administrator Apprentice

    4 weeks ago

    Portsmouth, United Kingdom PETA Ltd. Full time

    All Locations- Portsmouth- All Departments- Business Apprenticeship- Advertising Salary- £18,000 per annum / Mon - Thu 08.30 - 17.00 / Fri 08.30 - 16.30 / 37 hours- Vacancy Type- Contract- Are you looking to work for a company with a proven track record of apprentice success? Do you want to work in a varied role that will develop a range of administrative...

  • Business Support Assistant Apprentice

    4 weeks ago

    Portsmouth, United Kingdom PETA Ltd. Full time

    All Locations- Portsmouth- All Departments- Business Apprenticeship- Advertising Salary- £12,147.20 - £21,713.12 / Mon - Thu 08.30 - 17.00; Fri 08.30 - 16.00 / 36.5 hours- Vacancy Type- Contract- Do you enjoy working within a team and are eager to learn? Do you have good attention to details and can communicate well with others? If so, keep reading to find...

  • Business Admin Apprentice

    6 days ago

    Portsmouth, United Kingdom High Ridge Training Group Full time

    High Ridge Training Group are looking for an enthusiastic, motivated Business Admin Apprentice to join our Head Office team remotely, while working towards gaining a Level 3 in Business Administration. High Ridge Training Group consists of specialist training providers who combine and share best practice, management and admin/operational resources to...

  • Business Support Assistant Apprentice

    4 weeks ago

    Portsmouth, United Kingdom Peta Ltd Full time

    **About The Role**: Do you enjoy working within a team and are eager to learn? Do you have good attention to details and can communicate well with others? If so, keep reading to find out more about the Apprentice Business Support Assistant. PETA Ltd are working alongside AJ Wheeler to recruit and train an Apprentice Business Support Assistant to support...

  • Trainee Import/export Operator Apprentice

    7 days ago

    Portsmouth, United Kingdom Ziegler UK Ltd Full time

    **Trainee Import/Export Operator** **Ziegler UK Ltd** **Close to Burrfields, Portsmouth** **£14,000.00-16,000.00 dependent on experience, Monday-Friday 8:30am-5pm, 37.5 hours a week** Ziegler UK Ltd is part of The Ziegler Group, a large freight forwarding organisation employing some 3200 people across the EU, Scandinavia, The Far East, North America and...

  • Business Administration Apprenticeship

    2 weeks ago

    Portsmouth, Hampshire, United Kingdom Veolia Full time

    Business Administrator Apprentice Salary: £21,424 per annum plus Veolia benefits Location: When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Our apprenticeship scheme puts you at the forefront of Ecological Transformation, contributing towards our purpose...

  • Customer Service Assistant Apprentice

    7 days ago

    Portsmouth, United Kingdom Audi Apprenticeships Full time

    Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next...

  • Business and Facilities Administrator

    2 days ago

    Portsmouth, United Kingdom Critical Maritime Systems & Support Limited Full time

    Job description Are you a Business and Facilities Administrator keen to start your next role? CMS2, a specialist equipment manufacturer supplying maritime atmosphere control systems and life of system support services is looking for a part time (5 days a week - hours to be agreed upon) maternity cover to actively support the business by providing a...

  • Business Support Administrator

    6 days ago

    Portsmouth, United Kingdom Motiv8 South Ltd Full time

    **BUSINESS SUPPORT ADMINISTRATOR** **JOB TITLE**: Business Support Administrator **RESPONSIBLE TO**: Resources Manager **RESPONSIBLE FOR**: To provide effective and efficient administrative support within the Motiv8 Head Office site. The post holder will support a variety of business functions for both the Resources and Operational teams. The post holder...

  • Business Support Administration Assistant

    7 days ago

    Portsmouth, United Kingdom Solent NHS Trust Full time

    Calling Administrators! We're looking for a Business Support Admin Assistant to provide a high-quality administrative support to the integrated Localities in Portsmouth for the weekend wound clinic. This role is part of an administration team supporting designated Locality Clinical Teams and other clinical staff located throughout Portsmouth. The key...

  • Apprentice Marketing Assistant

    7 days ago

    Portsmouth, United Kingdom Little Kanga Full time

    **About us**: Little Kanga Ltd is a digital management consulting firm based in Portsmouth, that helps corporate companies and higher education establishments with their entrepreneurship education offerings including digital strategies/outreach and engagements with start-ups and SMEs. **What do we do?** We provide strategic advice, support and...

  • Business Support Team Administrator

    3 weeks ago

    Portsmouth, United Kingdom Solent NHS Trust Full time

    Job summary We are looking for an enthusiastic, flexible, and self-motivated person to join our friendly Business Support Team based at Falcon House in Portsmouth. The successful candidate must possess excellent verbal and written communication skills together with IT skills with the ability to work to tight deadlines. You will need to be a...

  • Business Administration Receptionist

    6 days ago

    Portsmouth, United Kingdom The E C Roberts Centre Full time

    Job Advert Are you passionate about delivering top-notch customer service with a flair for working with numbers? Any family can fall on hard times and find it difficult to make ends meet. For the last 30 years our amazing team of talented professionals have helped vulnerable families in challenging circumstances to feel less alone. Our team promotes the...

  • Administrator

    4 weeks ago

    Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Administrator **Salary**: £22000 per annum pro rata Hours of work : Monday to Friday 8.00am to 4.30pm Location: Portsmouth Dynamite recruitment is currently working in partnership with a well-established business who has offices based in Portsmouth. Due to the growth of the business, our client is looking to recruit an administrator to join their team. As...

  • Administrator

    4 weeks ago

    Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    Administrator **Salary**: £22000 per annum pro rata Hours of work : Monday to Friday 8.30am to 5.30pm Location: Portsmouth Dynamite recruitment is currently working in partnership with a well-established business who has offices based in Portsmouth. Due to the growth of the business, our client is looking to recruit an administrator to join their team. As...

  • Business Support Administrator

    2 weeks ago

    Portsmouth, United Kingdom Solent NHS Trust Full time

    Job summary We are looking for a motivated and dynamic administrator for a permanent part-time role, 24 hours per week, worked Monday-Friday. The role includes providing administration support to the Health Visiting and School Nursing team, based in the Civic Offices in Portsmouth and Medina House in Cosham, so the ability to travel between sites is...

  • Business Support Team Administrator

    7 days ago

    Portsmouth, United Kingdom Solent NHS Trust Full time

    We are looking for an enthusiastic, flexible, and self-motivated person to join our Business Support Team in the Child & Adolescent Mental Health Service (CAMHS), in the Portsmouth area. You will be working in the CAMHS Eating Disorder Team which is a new and enthusiastic team. The service provides specialist assessment and mental health treatment to young...

  • Administrator

    2 weeks ago

    Portsmouth, United Kingdom FPR Group Full time

    Job Title: AdministratorLocation: PortsmouthPosition Type: Temporary, Full-timeDuration: May 20th - June 14th, with possibility of extension or permanent placementHours: 8:30am - 5:00pm, Monday to Friday Role Overview:As an Administrative Assistant, you will play a vital role in supporting administrative operations during a temporary period, primarily...

  • Administrator

    1 week ago

    Portsmouth, Portsmouth, United Kingdom FPR Group Full time

    Job Title: AdministratorLocation: PortsmouthPosition Type: Temporary, Full-timeDuration: May 20th - June 14th, with possibility of extension or permanent placementHours: 8:30am - 5:00pm, Monday to Friday Role Overview:As an Administrative Assistant, you will play a vital role in supporting administrative operations during a temporary period, primarily...

  • HR Administrator

    6 days ago

    Portsmouth, United Kingdom CMA Recruitment Group Full time

    **CMA HR Division is delighted to be assisting a pivotal business within Portsmouth, Hampshire who are looking for 2 Interim HR Administrators to join the team during a period of change.Initially on a 6 months FTC, this opportunity could potentiallylead to becoming a permanent member of the team.** **What will the HR Administrator role involve?** - General...