Helpdesk Administrator

4 weeks ago


Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

We have an opportunity for a part-time Helpdesk Administrator to join our busy team in the Estates department. The post holder will form part of the existing Helpdesk team and will be the first point of contact for allcalls received from Trust staff, external customers and contractors regarding breakdowns, maintenance tasks, transport, portering jobs, mechanicalrepairs, incidents, equipment issues, new work requests, room bookings and hospitality. You will provide a friendly and proactive service to customers raising job sheets, reconciling time records, as well as general administrative work to assist the Department including monitoring of contractors and raising purchase orders relatingto their work.



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