Financial Planning Administrator
5 months ago
**Financial Planning Administrator**
**Romsey, Hampshire**
**Permanent, hybrid remote (after probation period)**
**Part time - ideally 21h per week over 3/4 days**
**Salary - £25k FTE pro rata**
Integrity, professionalism, and reliability.
Our Client, Voyage Financial Planning, is a modern and proactive Independent Financial Planning business, that helps their client achieve financial goals, objectives, and aspirations. They are offering a professional and highly personalised advice on pensions, mortgages, investments and savings as well as business and personal protection, general insurance, inheritance tax planning and more.
They are now looking for a confident and organised **Financial Planning Administrator **to join their team in Romsey, Hampshire. You will be responsible for day to day administrative and client support, overseeing the management of the office, documents and client cases.
**Financial Planning Administrator**, the role:
- Managing general day to day queries to ensure they are dealt with efficiently and in a timely manner
- Looking after incoming phone calls and company inbox
- Leading clients’ communication - first point of contact, weekly updates, reports, managing needs and expectations, booking reviews
- Liaising with providers regarding transfers, withdrawals or any missing information
- Cases - review, processing on relevant platforms, back office, compliance
- Clients’ packs - amendments, upload to portal, forward to client
- Collect and collate information and data in line with business needs
- General office duties -filling, post distribution, managing systems
**Financial Planning Administrator**, the person:
- Experience in the Financial Planning or similar industry is essential
- Evidence of excellent communication, listening and interpersonal skills
- Proactive approach to role and daily tasks
- Excellent time-management with the ability to use your own initiative
- Ability to establish and maintain good relationships
- Exceptional customer service skills
- Tenacious and determined
- Ambitious and driven, with brilliant attention to detail
**Financial Planning Administrator**, the benefits:
- Very competitive salary
- Opportunity to work within a friendly team committed to support and develop their staff
- Immediate start
- 25 days of Annual Leave (increasing to a maximum of 30 days with each year of service) plus Bank Holidays and shutdown between Christmas and New Year
- 5% Employer Pension Contribution
- Sick Pay (after probation period)
- On-site parking
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