Shipping Coordinator

JAB Recruitment are looking to source a Shipping Coordinator to join our clients team in Kintore, Aberdeenshire. This is an initial contract of 6-months however, it is highly likely this will end up being a permanent role.

With safety, quality, efficiency and customer service as a priority, the Shipping Co-ordinator within ISE is a critical part of the business. Using your import, export and freight knowledge, you will facilitate the safe and timely shipment of product and materials. Critically, you will work with key stakeholders to obtain freight estimates and execute customer shipment plans with an emphasis on controlling costs while meeting schedule, customer and compliance requirements. You will take the lead in communicating with clients and facilitating transactions managing shipment orders, requests for tracking information and handling return requests. As Shipping Co-ordinator you will ensure relevant documentation has been prepared and recorded allowing products to be delivered without interruption leading to Client satisfaction by efficient and economical movement of products.

**DUTIES & RESPONSIBILITIES**:

- Ensure movement of goods, imports & exports is in compliance with HMRC & company policy.
- Organise the shipment of import and export orders: obtaining quotes from freight agents, preparing all relevant documentation, liaising with other departments to obtain information as required.
- Adhere to shipping compliance procedures & Incoterms regulations.
- Complete accurate documentation such as commercial invoices and dangerous goods notes and shipping orders in line with regulations according to the country of destination.
- Plan and co-ordinate transportation of items and manage the timely flow of customer orders and with focus on accuracy, efficiency and time management.
- Prepare customer invoices for export orders.
- Assist in preparation of audits/inspections both internal company and by external bodies.
- Liaising with Sales Department and Warehouse personnel for special order requirements and shipping information.
- Complete month end reports for accounts department.
- Maintenance of HMRC records, both imports and exports, updating OA filing system / archiving etc.
- Address order flow or shipping delays and quality control issues, such as damaged or improperly packed goods.
- Complete daily shipping and receiving logs.
- Document and escalate any customer service issues and/or shipping/receiving errors.
- Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager

**SKILLS & EXPERIENCE REQUIRED**:

- Able to adeptly learn the context of a challenge and quickly integrate new skills.
- Has solutions and suggestions that are effective in addressing the problem at hand (Decision Quality & Problem Solving).
- Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing).
- Be quick to identify critical information and respond appropriately (Priority Setting).
- Able to apportion time effectively to complete tasks (Time Management).
- Able to define, work within and improve business processes based on immediate and future business needs (Process management).
- Confident and professional when representing the company in person and in writing (Written Communications & Presentation Skills).
- Aspiring and keen to advance within the organisation (Career Ambition).
- A strong sense of customer focus (internal/external) (Customer Focus).
- A candid team player who collaborates with peers to solve problems (Peer relationships).

**Qualifications**:
Essential
- HND in a relevant business qualification or equivalent.

Desirable
- CILT related qualification.

**Experience**:
Essential
- Solid knowledge of logistics import & export procedures including customs procedures.
- Computer literacy (including good command of Microsoft Office Excel, Word and Outlook).

**Job Type**: Temp to perm
Contract length: 6 months

**Salary**: £13.30-£15.90 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Kintore: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Shipping & receiving: 3 years (preferred)
- Freight/Export: 1 year (preferred)

Work Location: One location