Customer Experience Leader

9 months ago


Maldon, United Kingdom McDonald's Limited Full time

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

The Customer Experience Leader role is driven by a desire to continuously improve the customers’ experience, this important role finds you at the heart of our business in our customer dining areas. Your primary responsibilities are to welcome our customers into the restaurant and to use your initiative to help create ‘feel-good moments’ during their visit. Never one to accept less than the best, you will work closely with the restaurant management team to suggest improvements to our customer service experience, using all of your training and skills.

Working as part of a fast-moving, high energy team, you will be instrumental in delivering an exceptional service to all of our customers. The ability to build rapport with others in a genuine and natural way is key for this role. You are able to lift the mood of those around you and can inspire others to look for ways to improve their own performance. You are naturally receptive of the needs of others and are always looking for new ways to exceed expectations and delight customers. You are always respectful, even when under pressure, and are able to confidently suggest ways to improve. An expert in customer recovery and delivery of feel-good moments. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

**Benefits package includes**: Holiday pay, Meal allowance, Employee discounts from top high street and online brands and much more....



  • Maldon, Essex, United Kingdom Screwfix Direct Ltd Full time

    About Screwfix Direct LtdScrewfix Direct Ltd is a leading retailer of trade tools and equipment, dedicated to providing expert advice and support to customers.What We OfferWe offer a comprehensive package of benefits, including:A competitive salary of around £22,000 - £25,000 per annum.A 28-day annual leave allowance, increasing with length of service.A...


  • Maldon, Essex, United Kingdom ENGINEERINGUK Full time

    We are seeking a Sales and Customer Experience Specialist to join our team at ENGINEERINGUK. As a Sales Colleague, you will have the opportunity to work in a fast-paced environment where you can develop your skills and knowledge.With 16 guaranteed hours per week, you will be able to balance your work and personal life with ease. We schedule shifts within...


  • Maldon, United Kingdom Reed Business Support Full time

    This company was established over 20 years ago and has become a leader within it's industry. Their quality ethos is throughout the company, whether that be with designing a new product or dispatching goods from their warehouse. Hours Monday to Friday 8.30 am - 5.00 pm **Salary**: £21,000 - £25,000 per annum Day to day duties for the **Customer Service...

  • Team Leader

    7 days ago


    Maldon, United Kingdom Iceland Foods Full time

    Team Leader - MaldonThe Food Warehouse is Iceland's latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. ...


  • Maldon, Essex, United Kingdom TEC Partners - Technical Recruitment Specialists Full time

    Are you looking for a challenging role that utilizes your electrical systems engineering expertise? TEC Partners is partnering with a key client to find a skilled Electrical Systems Engineer Leader to join their team in Essex.The company is a household name across the globe, renowned for its cutting-edge engineering solutions. As an Electrical Systems...

  • Customs Supervisor

    1 week ago


    Maldon, United Kingdom Quay Recruitment Group Limited Full time

    **Customs Supervisor - Logistics -Maldon** Do you have experience of working in a customs role? Do you want to work for a company that are thriving and expanding? We are assisting with the recruitment of a Customs Supervisor. This is a great opportunity to join a company that are looking to grow in the near future with excellent career opportunities...


  • Maldon, Essex, United Kingdom Runwood Care Homes Full time £15

    We are looking for a skilled Care Home Operations Director to lead our team at Brewster House. This is an exciting opportunity for an experienced leader to join our organization and drive improvements in care delivery.As a key member of the care home team, you will be responsible for overseeing the day-to-day operations of the home, including staff...

  • Customs Declarant

    7 months ago


    Maldon, United Kingdom TLP Recruitment Full time

    Salary c£40k (depending on experience) Full time/Permanent Monday-Friday Office hours 9-5.30pm TLP are delighted to be supporting our client, an **innovative, international customs solutions provider, in their search for a Customs Declarant.** The Customs Declarant will work as part of a **professional, friendly team**, to process daily customs workloads...


  • Maldon, Essex, United Kingdom Wayman Group Full time

    We are seeking a highly skilled Reception Class Leader to join our team at Wayman Group in Maldon, Essex. As a seasoned educator, you will have a proven track record of delivering high-quality teaching and learning experiences that meet the needs of young children.About the PositionThis permanent role offers an exceptional opportunity to lead a dynamic and...

  • Customs Clerk

    1 week ago


    Maldon, United Kingdom Bennett & Game Recruitment Full time

    Bennett and Game are currently working with an International Freight Forwarder actively seeking a highly skilled Customs Clerk to join their Chelmsford location. Our client specialises in domestic and international shipments, working with the main shipping lines and local hauliers to ensure all goods are processed and shipped in a timely manner. Dealing...

  • Customs Supervisor

    6 days ago


    Maldon, United Kingdom Bennett & Game Recruitment Full time

    Bennett and Game are currently working with one of the UK's most successful Freight & Logistics firms actively seeking a proven Customs Professional to assist and oversee the overall management of customs operations at their Maldon location. Our client offer complete International & UK freight and logistics solutions. They have over 75 years of experience...


  • Maldon, Essex, United Kingdom Jupiter Recruitment Full time

    Job Title: Residential Care LeaderSalary: £65,000 - £70,000 per yearOur organization, Jupiter Recruitment, is one of the UK's leading healthcare providers. We are seeking a highly skilled and experienced Registered Care Home Manager to lead our team in a modern care home located in Raynes Park, London.The successful candidate will be responsible for...


  • Maldon, United Kingdom Consilium Recruit Full time

    A food and ingredients manufacturer is recruiting for a Customer Service Manager, to lead a small, but established team, covering both UK and global. This is a full-time permanent role, based in Maldon, near Essex. **Commutable from**: Maldon, Chelmsford, Colchester, Braintree, Billericay, Tiptree, Tollesbury, Basildon, Brentwood **Salary**: £42,000 p.a....

  • Care Team Leader

    7 days ago


    Maldon, Essex, United Kingdom Runwood Homes Limited Full time

    About the RoleWe are seeking a skilled and compassionate Care Team Leader to join our team at Runwood Homes Limited. As a key member of our care team, you will be responsible for providing high-quality care to our residents while leading a team of healthcare professionals.Key Responsibilities:Plan and deliver individualised care plans that meet the unique...

  • Customer Assistant

    7 months ago


    Maldon, United Kingdom Lidl Full time

    Summary £12.40 - £13.00 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts...


  • Maldon, United Kingdom Reed Business Support Full time

    Reed are working with a Family Run Business on the outskirts of Maldon, who are looking for a **Customer Services Manager**to join their growing team. Their company holds the values of Integrity, Teamwork, Innovation, Drive and Growth, all of which makes a great atmosphere to work in. With growth within the last year growing to around 85 employees and will...


  • Maldon, Essex, United Kingdom Costa Coffee Full time

    Costa Coffee is seeking an Office Café Experience Specialist to join our team. In this exciting role, you'll have the opportunity to develop your skills and expertise in preparing high-quality beverages and providing outstanding customer service.We offer a competitive hourly rate of £12.00-13.00, which may vary depending on your store's location....


  • Maldon, Essex, United Kingdom ENGINEERINGUK Full time

    As a Customer Service Ambassador at ENGINEERINGUK, you will have the opportunity to work in a dynamic environment where you can make a real difference in our customers' lives. With 16 guaranteed hours per week, you will be able to balance your work and personal life with ease.We are committed to providing an inclusive recruitment process and welcome chats...


  • Maldon, Essex, United Kingdom Screwfix Direct Ltd Full time

    At Screwfix Direct Ltd, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in making this happen.About the RoleThis is an exciting opportunity to join our team as a Retail Sales Advisor. You'll be responsible for providing excellent customer service, helping customers find the right...

  • Head of Service

    7 months ago


    Maldon, United Kingdom Maldon District Council Full time

    **Vacancy Number MDC001816** **Grade of Post: K** **Location**: Offering flexible new ways of agile working with the Council Offices based at Princes Road, Maldon available as required. **About this role**: This is an exceptional opportunity to be part of a forward-thinking local authority based in Maldon, an area which boasts an enviable quality of life...