2nd Line Support
3 weeks ago
**Role: 2**nd** Line Support Engineer**
**Location: South Manchester / Hybrid**
**Salary: £32,000**
My client, a well-established MSP in South Manchester, is providing an amazing opportunity for a 2nd Line Support Engineer to their team on a permanent basis.
If you are someone who is tech-savvy, career motivated and wants to have the chance to grow and develop as an IT professional then this is the role for you
Reporting to the IT Manager, your day-to-day role as the 2nd Line Support Engineer will involve various hardware and software configurations, resolving customer requirements (completed with SLA’s) and mentoring the junior engineers in the team. In terms of remote working, you will be expected to be full time office based for 6 months until passing probation, after which the company will allow flexible working (1/2 days at home per week).
**What they can offer you**:
**23 Days Holiday + Bank Holidays
**Great Career Development & Training
**Hybrid Working
**Private Medical Healthcare
**Gym Membership
**Bonus Scheme
**Work Socials
+MORE
**What you can bring to the table**:
**1+ years’ experience working as a 2nd Line Support Engineer
**Experience working within an MSP environment
**Experience working with Windows Server, Windows OS/7/8/10
**Experience working with Office 365, Exchange, SharePoint
**Experience working with Active Directory
**Experience working with Group Policy
**Experience working with Virtual Machines - VMWare, Citrix
**Qualifications in Microsoft Suite / ITIL / CISCO (desirable)
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