Handover Specialist

5 months ago

Middlesbrough, United Kingdom Lookers Plc Full time

Overview:
**Handover Specialist**

**Lookers Middlesbrough Hub**

**£22,000 - 27,000**

**Full time including weekends**

As humans we have an innate desire to make other people happy, and is there anything happier than getting the keys to your new car?

As a handover specialist you’re in charge of getting customers into their new cars. Everything from making sure it’s ready, to handing over the keys and showing them how the handbrake works. (It’s never just a stick you pull anymore, is it?)

You’ll need to be super organised, working with other departments to ensure everything is ready. The car needs to be prepped, the paperwork needs some t’s crossing, and you’ll need to speak to the customer to sort a handover date.

Throughout all of this you’ll focus on giving a great experience to every customer as they pick up their keys. You’ll likely be the last person they see when they buy their car, so you’ll want to leave a postitive lasting impression.

You’ll work at the Lookers Car Hub in Middlesbrough, a one stop shop where customers can: buy a quality used car, book in for repair work, recharge or refuel their car, and learn about the future of motoring. The Hub will stock around 300 cars, have an onsite workshop and loads of other resources for customers.
- Competitive salaries with clear pay scales in place as you develop
- Generous annual leave allowance that increases with length of service
- Eligibility to join one of our colleague car plans and cycle to work scheme
- Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
- Critical illness cover after 2 years plus life assurance and free will writing service
- Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being

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