Customer Service Warehouse Advisor
5 months ago
**Do you have previous Warehousing and Customer Service experience?**
**Do you have Counter Balance Forklift Licence?**
Are you based in the **St Lawrence Road, Newcastle **area?
Do you have a passion for working with people?
Jewson **Partnership Solutions (JPS), **who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a **Customer Service Advisor** who are as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff
discount, life assurance, and 33 days of holiday (inclusive of bank holidays)
Hours - 7.30am
- 430pm Monday to Friday + (1 Saturday in 3 9am -12noon)
Jewson
Partnership Solutions - St Lawrence Road, Byker, Newcastle, NE6 1AQ
Key
**Responsibilities**:
- Get to know our product lines and
services in
order to make the most of all customer interactions in line with our
JPS values
- Develop great relationships with new
and existing customers (both face to face and over the phone), understanding
their needs and providing proactive advice and solutions so that you can
deliver the best experience possible
- Use our in-house systems to process
customer orders, organise delivery times, and keep customers updated throughout
their journey
- Keep the branch and yard looking
clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out
regular stock counts
- Work with colleagues to suggest
opportunities for improvement
*
What’s in it for you?
- A competitive salary and benefits package,
plus generous staff discounts
- A supportive team environment where
your contributions are recognised and valued
- Opportunities to grow your skills and
career within our organisation
- Flexible working arrangements to help
you balance work and life
Required Skills and Experience
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people with a positive can-do attitude
About us
At **JPS**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team
that is
dedicated to providing great service, we
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Free parking
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- What is your notice period?
**Experience**:
- Warehouse experience: 2 years (required)
- Customer Service: 2 years (required)
- Knowledge of construction materials: 1 year (required)
Licence/Certification:
- Counter Balance Forklift (preferred)
Work Location: In person
Reference ID: JR18042
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