Customer Relations Advisor

3 days ago


Poole, United Kingdom Care South Full time

At Care South we are recruiting for a **Customer Relations Advisor** to join our Head Office team in Poole.
- Full time - permanent opportunity
- Salary - £30,000 - £35,000 (depending on experience) per annum

Reporting directly to Head of Marketing & PR, you’ll be working in a small but elite team to support our 15 care homes in managing, nurturing and converting enquiries.

Based in the office Mon-Fri, you will be working on the phones, handling all enquiry calls, providing helpful information about our services and booking show rounds for our Home Managers. As you’ll be dealing with families at a very challenging and emotionaltime, it is essential that you have the ability to help drive numbers but must also be balanced by your empathy and passion for improving people’s lives. Whilst knowledge of the care industry is preferable, it is not essential, as part of your induction willbe to take a tour of each home.

**Ideal applicants will be**:

- Have integrity and high standards
- Self-motivated, organised and being able to work efficiently through high volumes of in-bound and out-bound calls
- IT competent and able to use data management software
- A people person who is able to provide exceptional telephone support and advice for the customer.

**Care South, it’s the care that counts**

For any questions please contact the recruitment team on



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