Customer Service Advisor
3 days ago
Customer Service Advisor Job in Poole Dovetail Recruitment are excited to be working with a long standing client in Poole who are looking for a new Customer Service Advisor to join their welcoming team. With great retention of staff due to their positive environment, fun company culture and lovely offices, this is a wonderful place
**Customer Service Advisor Job in Poole**
Dovetail Recruitment are excited to be working with a long standing client in Poole who are looking for a new Customer Service Advisor to join their welcoming team. With great retention of staff due to their positive environment, fun company culture and lovely offices, this is a wonderful place to work and enjoy your role.
The successful Customer Service Advisor will be responsible for coordinating the activities of directly employed and subcontracted engineers, liaising with commercial/business customers, and seeing the process through from initial enquiry to invoicing of the customer, ensuring customers are kept up to date at all times and their great relationships are maintained. This company have an excellent reputation within their industry.
**Duties and Responsibilities**:
- Ensure an excellent level of customer service and communication are given at all times
- Liaise with customers, other co-ordinators and engineers to make sure there is effective cover for breakdowns, services and repairs
- Contact customers to organise the service cover in sensitive breakdown areas such as hospitals
- Hiring sub-contractors to cover this service when additional team members are needed
- Negotiation and re-arrangement of workloads when needed to cover priority areas
- Load jobs on the system to produce working programmes for field personnel and subcontractors
- Check all service and commissioning reports
- Ensure that invoices raised for customers
- Prepare and issue monthly warranty analysis of reported problems
- Feedback this analysis to Engineering Department
**Experience and Knowledge**:
- Good IT skills including MS Office
- Previous coordination or administration experience
- Ability to prioritise workload tasks
- Excellent communication skills
**Salary & Benefits for the Customer Service Advisor**:
- 25 days holiday + bank holidays
- Hybrid working available
- Monday - Thursday 8.30am-5pm, Friday 8.30am - 4pm
- Monday - Thursday 45 minute lunch, 1 hour on Friday
- Free onsite parking
- Company pension scheme
- New and modern offices
- Welcoming and friendly atmosphere
**A**_lternatively, please _**_click here to see our other Jobs in Bournemouth, Dorset & Hampshire._**
**Job Search Tips**:
Top Interview Tips
Dovetail Job Search Toolkit
Interview Tips: How to be presentable
**Dovetail Recruitment are an independent Recruitment Agency in Bournemouth. Follow us to keep up to date with The South’s Job Market Report, Recruitment in Hampshire & Dorset + HR news, as well as our latest jobs, career tips + everything else related to your working world.
-
Customer Service Advisor
2 days ago
Poole, United Kingdom Rubicon People Partnership Full time**Customer Service Advisor, Poole, £24,000** **The purpose of role**: As **Customer Service Advisor** you'll be an **integral** part of the team, providing the **highest level of customer service**. You'll be **supporting the Sales team,** ensuring systems are up to date and administration duties are executed daily. As Customer Service Advisor **your...
-
Customer Service Advisor – Advisor Services
1 month ago
Poole, United Kingdom Vitality Full timeCustomer Service Advisor – Advisor ServicesSalary: £22,900 + Bonus + BenefitsLocation: Bournemouth (hybrid working)Shift Pattern: Monday to Friday: 9am-6pm (no weekends)Hi!We're Vitality and we do insurance differently.We reward our members for making good lifestyle choices – and we reward our team, too. That's why, as a Customer Service Advisor...
-
Customer Service Advisor
17 hours ago
Poole, United Kingdom CAPIO RECRUITMENT LIMITED Full time**Customer Service Advisor** **Location**:Poole **Salary**:Up to £25,000 - DOE **The Company** We are working with an established insurance broker in the Poole area who are currently going through a period of growth. Due to this they are looking to add to their team of customer service advisors. **The Role**: You will manage and maintain relationships...
-
Customer Service Advisor
7 months ago
Poole, United Kingdom County Foods Ltd Full time**Customer Service Advisor** County Foods, a successful supplier of meat products, delicatessen and dry goods to the catering industry based in Poole, are currently recruiting an enthusiastic, committed Customer Service Advisor for our friendly office. Working as part of a team you will be responsible for looking after customer accounts by providing...
-
Customer Service Advisor
18 hours ago
Poole, United Kingdom Bournemouth and Poole College Full timeWe are looking for an experienced and enthusiastic **Customer Service Advisor**to join the team based in Poole on a part time basis. In return,you will receive a **competitive salary of£18,737 (pro rata).** At Bournemouth & Poole College our staff are passionate and committee d to achieve the very best outcomes for our students - we transform lives. We...
-
Customer Service Advisor
6 months ago
Poole, United Kingdom Student Roost Full time...........................................................................................................................................................................................................................................................................................................................................................................
-
Customer Service Advisor
18 hours ago
Poole, United Kingdom Mploy Staffing Solutions Full time**Customer Service Advisor** Location: Poole **Salary**: £20,000 - £22,000 per annum Hours: Monday - Friday, 9am - 5:30pm **FREE onsite parking** **Duties**: - First point of contact for all customers and suppliers - Assisting customers with queries and providing support - Directing calls to the correct departments internally - Assisting with processing...
-
Customer Service Advisor
6 days ago
Poole, United Kingdom Resource Recruitment Full time**Customer Service Advisor** **Job Location**:Poole, Dorset (nr fleetsbridge) **Job Type**:Permanent **Salary**:£20,000 - £21,000 DOE **Hours**:8am - 5pm Monday - Friday + free parking An exciting opportunity has arisen for an experienced Customer Service Advisor to work with a leading company who design, manufacture and supply products to both the...
-
Customer Service Advisor
2 days ago
Poole, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Renault Dealerships in Poole. You do not need automotive experience to be successful in this role - we will train that, but...
-
Customer Service Advisor
19 hours ago
Poole, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Hyundai Dealership in Poole. You do not need automotive experience to be successful in this role - we will train that, but...
-
Customer Service Advisor
7 months ago
Poole, United Kingdom Talentsure Recruitment Full time**Customer Service Advisor** **Location: Poole, Dorset** **Salary**:£24,000 per annum + monthly bonus** **Hours: Monday - Thursday 8.00am - 5.00pm Friday 8.00am - 4.00pm** We are recruiting for a Customer Service Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset. Own transport is preferred as this role...
-
Customer Service Advisor
7 months ago
Poole, United Kingdom Talentsure Recruitment Full time**Customer Service Advisor** **Location: Poole, Dorset** **Salary: £22,500 per annum + monthly bonus** **Hours: Monday - Friday 8.00am - 5.00pm** We are recruiting for a Customer Service Advisor to join a well-established business with offices located in Poole and Christchurch, Dorset. Own transport is preferred as this role will initially work in...
-
Customer Service Advisor
7 months ago
Poole, United Kingdom Resource Recruitment Full time**Customer Service Advisor** **Job Location**:Poole, Dorset (nr fleetsbridge) **Job Type**:Permanent **Salary**:£24,000 per annum **Hours**: 39 hours per week, Monday - Thursday 8am - 5pm & Friday 8am - 4pm **Benefits**: - Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy 4 days additional...
-
Customer Service Advisor
3 days ago
Poole, United Kingdom Currys Full time**Customer Service Advisor**: **Currys Contact Centre, Poole, BH11 5XH** **Permanent, full time, Monday-Friday 9am-6pm** **£21,528+ up to 10% bonus paid 4 weekly** Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers - online, in-store or in their homes. And it’s all down to...
-
Customer Service Advisor
7 months ago
Poole, United Kingdom Sentinel Fire and Security Full timeDue to increased growth, Sentinel are recruiting for 4 customer service advisors to join the existing team **1.** **MAIN PURPOSE OF JOB** Sentinel are currently seeking 4x experienced Customer Service Advisor to work within the administration team and to ensure first in class customer service, stock and subcontract scheduling and upholding customer KPI’s...
-
Customer Service Advisor
4 weeks ago
Poole, Poole, United Kingdom Screwfix Direct Ltd Full timeAbout UsScrewfix Direct Ltd is a dynamic and growing retailer of trade tools and equipment. We are committed to delivering exceptional customer service and providing a supportive work environment for our team members.Our ValuesWe value honesty, integrity, and respect in all our interactions. We strive to deliver outstanding customer service and provide a...
-
Customer Service Advisor
7 months ago
Poole, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: BMW Bournemouth** **Hours: 46.5 hours per week, including Saturday mornings on a rota basis** **Salary: £27,244.72 Basic Salary Including an uncapped OTE and Bonus Scheme** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...
-
Service Advisor
1 month ago
Poole, United Kingdom Perfect Placement Full timeService Advisor Basic Salary Up to £25,000 OTE of £34,000, though this is uncapped!Franchised Main Dealer Monday – Friday, 45.5 hour working week Saturday Mornings on rotaWe are currently advertising on behalf of an Automotive Successful Main Dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Poole...
-
Customer Service Advisor
3 weeks ago
Poole, United Kingdom CV-Library Full timeCustomer Service Advisor Job Location: Poole, Dorset (nr fleetsbridge) Job Type: Permanent Salary: £24,528 per annum Hours: 39 hours per week, Monday – Thursday 8am – 5pm & Friday 8am – 4pm Benefits: * Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy 4 days...
-
Customer Service Advisor
3 weeks ago
Poole, United Kingdom Resource Recruitment Full timeCustomer Service Advisor Job Location: Poole, Dorset (nr fleetsbridge) Job Type: Permanent Salary: £24,528 per annum Hours: 39 hours per week, Monday – Thursday 8am – 5pm & Friday 8am – 4pm Benefits: * Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy 4 days additional holiday...