Sales Support Administrator

2 weeks ago


Watford, United Kingdom Twin Technology Full time

**Sales Support Administrator**

Location: 21 station Road, Watford, WD17 1AP

Hours: 16 hours a week (10am - 6pm), 2 full days a week onsite, Tuesday's & Friday's

**Salary**: £8700.00

23 days + bank holidays, pro rated for part-time staff

**Job Purpose**

Twin Technology have an exciting opportunity for an experienced Sales Support Assistant to join our established and friendly team based in Watford. This role will be a job share, with the existing member of staff working the other 3 days of the week.

**Role Breakdown**:
**Processing Orders**:

- Creating SO’s and PO’s in Connectwise
- Placing orders on various 3rd party websites such as eBay/Amazon
- Documenting GP and Revenue from orders

**Assist Account Managers**:

- Help with quotes by researching suitable products
- Setup products in Connectwise
- Create quotes in Connectwise
- Answer department phone calls

**Logistics**:

- Booking 3rd party collections and next day courier deliveries
- Packing up items to be sent out from the office
- Make local deliveries in person to customers
- Sign for any deliveries into the office and allocate them to stock

**eBay**:

- Document stock, take pictures and obtain value
- Create listings of items to sell
- Regularly check list of items for sale to ensure they’re priced competitively
- Once item is sold, create SO in Sage and ship out

**Payments**:

- Taking card payments over the phone via PayZone
- Creating payment links to be sent to customers

**Invoicing**:

- Create SO’s for monthly invoices and setup up PO’s to match
- Chase up VAT invoices from 3rd Party Suppliers

**Skills Required;**
- Good communicator/people skills
- Attention to detail
- Reliable
- Well organised
- Driving Licence
- Experience in using relevant computer systems (ConnectWise, Microsoft office etc)

Twin Technology has become one of the leading suppliers of Infrastructure and Networking solutions in the City of London and South East. We have achieved this position by adopting a flexible and consolidated approach to IT service delivery and being highly customer focused. Working in partnership with the world's leading IT Vendors, we ensure that our client’s investment in technology delivers tangible business benefits.
We supply a full range of IT infrastructure services, including data, voice and Internet as well as communication services through our partnerships and accreditations with vendors such as Cisco, HP, Microsoft and VMware.

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: £8,700.00 per year

**Benefits**:

- Company events
- Free parking
- Gym membership
- Health & wellbeing programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Watford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 4 years (preferred)
- Sales support: 1 year (preferred)

Work Location: In person

Reference ID: Sales Support


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