Customer Service Advisor/administrator

5 days ago


Macclesfield, United Kingdom Chapel Interiors Full time

Chapel interiors are a family run business that started with our Wilmslow store. The store grew through a love of quality paint and wallpaper products and a commitment to provide excellent customer service.

We began trading online in 2009 allowing us to expand both our product range and customer base. We now trade on a number of sales platforms including our own websites NEXTDAYPAINT.CO.UK, CHAPELINTERIORS.CO.UK and market places such as Amazon and Ebay.

We are looking for a customer service Advisor/Administrator to join our small, friendly team on a full time basis. Based at our Warehouse/office in Adlington, Macclesfield SK10.

Working hours: Monday to Friday 9am to 5pm

**Key responsibilities**:

- Helping to maintain an organised and efficient office.
- Liaising with suppliers to ensure the smooth running of deliveries and orders.
- Previous customer service experience in a fast paced environment is essential (Preferably 2 years +)
- Strong computer skills - Being proficient in excel is essential
- Good communicator / friendly and empathetic approach to customers, with the ability to remain calm and professional under pressure
- Ability to create and maintain SOPs
- Highly organized and able to use initiative to make decisions
- Ability to multi-task, be able to react to changes in priorities.
- Diligent, conscientious and eager to learn
- Commitment to delivering outstanding customer service
- Experience with Amazon and ebay marketplaces would be advantageous but not essential

This is a great opportunity to join an exciting and growing company.

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00-£25,500.00 per year

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- MACCLESFIELD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Macclesfield, United Kingdom Chapel Interiors Full time

    Chapel interiors are a family run business that started with our Wilmslow store. The store grew through a love of quality paint and wallpaper products and a commitment to provide excellent customer service. We began trading online in 2009 allowing us to expand both our product range and customer base. We now trade on a number of sales platforms including 3...


  • Macclesfield, Cheshire East, United Kingdom CHURCHILL ESTATES LIMITED Full time

    Providing support for a Team of 5 Customer Advisors, and answering to Team Leader.Hybrid-working role, based at Macclesfield Town Hall, but also home-working.Working across varied workstreams, focus will be on supporting staff, in addition to refining and improving service processes.Job Types: Full-time, Fixed term contract, Temp to permContract length: 7...


  • Macclesfield, United Kingdom Page Personnel Full time

    Great working patterns and pay rate - Possibility of being made permanent **About Our Client**: Our client is a leading business within drainage solutions. They are looking for a Temporary Customer Service Advisor to join their Macclesfield team on a temporary basis with the view of being made permanent. As a Temporary Customer Service Advisor you will: -...


  • Macclesfield, United Kingdom Caroo Full time

    **Job description** **Customer Service Advisor  ** **Salary Of A Customer Service Advisor £24,000 basic** **Customer Service Advisor Hours: 40 hours / Full time** **Benefits of a customer service advisor**: - Casual dress - Company pension - Death in Service - On-site parking **Key responsibilities** **of a Customer Service Advisor** -...


  • Macclesfield, United Kingdom Caroo Full time

    **Job description** **Customer Service Advisor  ** **Salary Of A Customer Service Advisor £24,000 basic** **Customer Service Advisor Hours: 40 hours / Full time** **Benefits of a customer service advisor**: - Casual dress - Company pension - Death in Service - On-site parking **Key responsibilities** **of a Customer Service Advisor** -...


  • Macclesfield, Cheshire East, United Kingdom Fintelligent Search Full time £24,000

    Our client is seeking a vibrant Customer Service Advisor to join their thriving Finance Company in Macclesfield. They are looking for an enthusiastic and proactive individual with a talent for quick thinking and a wholehearted approach to their work. As a Customer Service Advisor, you'll be the welcoming voice that customers encounter first, and you'll have...


  • Macclesfield, Cheshire East, United Kingdom Fintelligent Full time £24,000

    Are you looking for a role that puts you at the heart of customer interaction? We have a fantastic opportunity for a full-time Customer Service Advisor based in Macclesfield. You'll be joining a dynamic team at a company that values creativity, problem-solving, and a passion for excellence. Our client is a fast-growing, independent finance broker based in...


  • Macclesfield, United Kingdom Forrest Recruitment Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD £24,000 PERMANENTDue to continuous growth, our client, who specialises in the finance sector, is seeking an enthusiastic Customer Service Advisor to join their busy team.Duties include: -Receiving warm inbound calls from clients seeking a financial solution.Making outbound calls to customers who have inquired for a...


  • Macclesfield, United Kingdom Forrest Recruitment Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD £24,000 PERMANENTDue to continuous growth, our client, who specialises in the finance sector, is seeking an enthusiastic Customer Service Advisor to join their busy team.Duties include: -Receiving warm inbound calls from clients seeking a financial solution.Making outbound calls to customers who have inquired for a...


  • Macclesfield, United Kingdom Forrest Recruitment Full time

    CUSTOMER SERVICE ADVISOR MACCLESFIELD £24,000 PERMANENTDue to continuous growth, our client, who specialises in the finance sector, is seeking an enthusiastic Customer Service Advisor to join their busy team.Duties include: -Receiving warm inbound calls from clients seeking a financial solution.Making outbound calls to customers who have inquired for a...


  • Macclesfield, Cheshire East, United Kingdom Forrest Recruitment Full time

    CUSTOMER SERVICE ADVISOR – MACCLESFIELD – £24,000 – PERMANENTDue to continuous growth, our client, who specialises in the finance sector, is seeking an enthusiastic Customer Service Advisor to join their busy team.Duties include: -Receiving warm inbound calls from clients seeking a financial solution.Making outbound calls to customers who have...


  • Macclesfield, United Kingdom Synergy Recruitment LTD Full time

    **Looking for your first step into the office sector?** This is a genuine entry-level opportunity within an office environment - no more needing 3685 years' experience, to get experience... You will join a business with an excellent training programme including 6 weeks classroom training, allowing you to learn the role from the ground up with all the...


  • Macclesfield, United Kingdom ATS Recruitment Full time

    **Customer Service Advisor** **Permanent** **Macclesfield** **£10.00 Per Hour** **The Client** Our client is a national, leading service provider that specialises in complete drainage and plumbing services to a wide range of clients, managing all domestic and commercial drainage and plumbing failures. The company provides a quick and competitively...


  • Macclesfield, Cheshire East, United Kingdom Royal London Group Full time

    Job Title: Customer Service AdvisorContract Type: Permanent (Mon-Fri 37.5hrs)Location: Alderley ParkWorking style: Hybrid 50% home/office basedClosing date: 11th August 2023Salary & Benefits: We offer a base salary of up to £25,000, dependant on your experience.In addition to this we offer great benefits which include: 28 days' holiday + bank holidays (with...


  • Macclesfield, United Kingdom Work In Progress Recruitment Full time

    Job Advert NFU Mutual Macclesfield Agency is an insurance services provider in the heart of Macclesfield, Cheshire. We are part of the NFU Mutual family who won the "Which? Insurance Brand Of The Year 2023" and are on a journey of growth and excellence and take pride in providing exceptional insurance services and customer care to a diverse range of...


  • Macclesfield, United Kingdom Novax Recruitment Full time

    Senior Customer Services Advisor Macclesfield Hybrid Full-time temporary contract £11.70 per hour JOB PURPOSE To provide day-to-day support and coaching to Customer Service Advisors in relation to the delivery of customer service and call quality standards which support the delivery of a high commitment, high performance environment. PRINCIPAL...


  • Macclesfield, United Kingdom Barlow Wood Recruitment Full time

    CUSTOMER SERVICE ADVISOR (No Selling / not call centre) MACCLESFIELD £27, 500 - £30, 000 + BONUS Our client, a global business with offices in Macclesfield are seeking to recruit a Customer Account Manager to join their team. This position has been created due to growth and this is an exciting time to join and to be part of that journey! You will support...


  • Macclesfield, Cheshire East, United Kingdom Metro Rod Drain Care & Repair Full time

    Due to the expansion of our team, we are looking for customer service advisors to work in our Call Centre based in Macclesfield.The successful applicant will be responsible for:To act as first line response to orders, enquiries, questions, and complaints, troubleshooting problems where appropriate and providing detailed information to clients in a timely...


  • Macclesfield, Cheshire East, United Kingdom Work In Progress Recruitment Full time

    Job AdvertNFU Mutual Macclesfield Agency is an insurance services provider in the heart of Macclesfield, Cheshire. We are part of the NFU Mutual family who won the "Which? Insurance Brand Of The Year 2023" and are on a journey of growth and excellence and take pride in providing exceptional insurance services and customer care to a diverse range of personal...


  • Macclesfield, United Kingdom ATS Recruitment Full time

    **Customer Service Advisor (Part Time Weekends)** Macclesfield - Remote Working after training Permanent £10.00 per hour + benefits **The Client** Our client is a national, leading service provider that specialises in complete drainage and plumbing services to a wide range of clients, managing all domestic and commercial drainage and plumbing failures....