Operations Support Agent

3 months ago


Camberley, United Kingdom Team Support Staff Ltd Full time

At Team Support we are looking for a Operations Support Agent to join our team in Camberly.

This role is Monday - Friday 7AM - 4PM

You will need a Basic DBS for this role

'''Duties:'''
- Provide exceptional customer service by addressing customer needs and concerns
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
- Analyze customer information to identify trends and patterns for process improvement
- Maintain a high level of professionalism and phone etiquette at all times

'''Experience:'''
- Bilingual in English and Spanish is preferred
- Ability to effectively communicate in both languages, both written and verbal
- Strong attention to detail and accuracy in data entry tasks
- Previous experience in a customer service or call center role is a plus
- Multilingual skills are a plus

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Please submit your resume highlighting your relevant experience for consideration.

**Salary**: £12.51 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Admin: 1 year (preferred)

Licence/Certification:

- Basic DBS (preferred)

Ability to Commute:

- Fedex Camberley, GU15 3AD (required)

Work Location: In person


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