Operations Support Agent
3 months ago
At Team Support we are looking for a Operations Support Agent to join our team in Camberly.
This role is Monday - Friday 7AM - 4PM
You will need a Basic DBS for this role
'''Duties:'''
- Provide exceptional customer service by addressing customer needs and concerns
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
- Analyze customer information to identify trends and patterns for process improvement
- Maintain a high level of professionalism and phone etiquette at all times
'''Experience:'''
- Bilingual in English and Spanish is preferred
- Ability to effectively communicate in both languages, both written and verbal
- Strong attention to detail and accuracy in data entry tasks
- Previous experience in a customer service or call center role is a plus
- Multilingual skills are a plus
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Please submit your resume highlighting your relevant experience for consideration.
**Salary**: £12.51 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Admin: 1 year (preferred)
Licence/Certification:
- Basic DBS (preferred)
Ability to Commute:
- Fedex Camberley, GU15 3AD (required)
Work Location: In person
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