Train Station Security Officer

2 weeks ago

Blackpool, United Kingdom Core Guard Security Full time

**Hours and Shift Pattern - 8 **hours per week. Every Saturday

To proactively patrol our client’s infrastructure to deter and detect antisocial behavior, ensuring a safe and secure environment for our client’s customers and staff. If you are someone who likes to interact with people and thrives in a busy environment where no two days are the same, then this role is for you.

**Role Description**

**Key Responsibilities**

You will be a high-profile level of reassurance, reducing and preventing unauthorised access to the railway and ticketless travel.
- You will be customer-facing providing a level of reassurance and excellent customer service
- Assist in the prevention and detection of crime and antisocial behaviour through proactive tasking deployments on the station.
- Proactive enforcement of railway byelaws through physical intervention skills where applicable
- Provide a clearly identifiable and visible security presence for passengers at the station.
- Update daily log and activity sheets.
- Assist our client’s staff in times of disruption ensuring customer needs are addressed.
- Carry out reactive security checks, following the HOT and WHAT protocols.
- Deliver meaningful crime prevention measures in an interactive and friendly manner in conjunction with British Transport Police and Travelsafe officers.
- Reduce ticketless travel through ejecting ticketless passengers when assisting at Revenue Protection Operations
- Assist with crowd control as required

**Patrol Responsibilities**
- Identification of suspect packages, people, vehicles or anything else that appears strange for that location;
- HOT protocol to be followed in relation to suspect packages;
- WHAT protocol to be followed in relation to suspect people;
- dispersing groups of individuals causing a nuisance;
- enforcing no smoking (including vaping and e
- cigarettes) at all stations;
- appropriately managing individuals under the influence of drugs or alcohol in line with the assignment instructions;
- appropriately managing a situation arising from a young/vulnerable person being found in a Station without a responsible person.

**Health & Safety Responsibilities**
- To comply with health & safety instructions and directives issued within our client’s Safety Manual.
- To use the appropriate safety equipment properly and to wear Personal Protective Equipment where applicable and report any loss.
- To refrain from the wilful misuse or interference with anything provided in the interests of health, safety and welfare.
- To refrain from any action that might endanger themselves, other employees, customers or members of the public.
- To report immediately any accidents, incidents or near misses as soon as possible and always within 24 hours. This should include both personal injury and vehicle damage.
- To be aware of your personal security and the security of your vehicle or place of work.
- To comply with all company policies including the Safety and Environmental Policy Statements and Drugs and Alcohol Policy.
- To be aware of the fire and emergency arrangements for my location and each location responsible for or visited.

**Person specification**:

- You can demonstrate good verbal and written communication skills.
- You take a pro-active approach and attitude to all tasks, responding promptly and in compliance with all required health & safety regulations.
- You can work as part of a team, whilst demonstrating initiative and ability to work independently when required.

**Licences**
**- Possession of a Door Supervisor licence is essential.**
**- **Door Supervisor (Essential)
- First aid trained (desirable)
- SIA CCTV licence (desirable)

**Job Type**: Part-time
Part-time hours: 8 per week

**Salary**: £11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Every weekend

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Blackpool North: reliably commute or plan to relocate before starting work (required)

**Experience**:

- security: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- SIA (preferred)
- Driving Licence (preferred)

Work Location: In person

Reference ID: NRBP/531
Expected start date: 19/08/2023

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