Customer Service Specialist/ Order Management
6 months ago
**Customer Service Representative**
EU-UK-Crewe
**Who are we**:
- 12.7 Billon dollars in Sales
- 21,000 Employees Worldwide
- 50 Countries
- The world’s largest producer of Hydrogen
We pride ourselves on being an innovative technology company that cultivates an environment of collaboration and inclusion. We need and seek out people who are dedicated and driven to create the future. People with passion and commitment to get it right and a never-ending desire to innovate, learn, improve, and contribute. Sounds like you?
**More about the role**:
We are seeking a **Customer Service Specialist** to join our customer focused friendly team.
Our Customer Service Specialists work 37.5 hours a week between 8am - 5pm, Monday - Friday, occasional Bank Holidays
About the role:
- Outbound task such as providing customer updates
- Helping customer place orders over the phone
- Administration work, including data input of customer information and products
- Ad hoc tasks to help with our business need
A Few Things About You:
- You’ve got a can-do attitude and are keen to leave customers with a positive experience
- You’ve got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
- You enjoy working as part of a team.
- You have good organisation skills.
- You can manage your time effectively
**LOCATION**:Crewe, 6 weeks training in the office, after 6 weeks hybrid**
**Schedule of Work: 37,5h per week**
**CONTRACT: permanent**
**SALARY: competitive salary + annual bonus**
A Few Things About You:
- You’ve got a can-do attitude and are keen to leave customers with a positive experience
- You’ve got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
- You enjoy working as part of a team.
- You have good organisation skills.
- You can manage your time effectively
- Team Player
**Hybrid, mostly from home, for the first 6weeks
- training in the office**
**What we offer**:
- 26 days holiday plus UK Public Holidays
- Life Insurance (3 times of your base salary )
- Work Schedule : 37.5h
- Paid Sick Leave
- Pension contribution ( upon your start, if you increase your contribution to 4%, then employer will contribute at 8%, please bear in mind that the auto-enrolment is set at 3% employee and 6% employer contribution )
- Onsite Parking
- LifeWorks - Employee Assistant Programme 24/7
- Full access to the Calm app
- Opportunity to grow professionally
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: Hybrid remote in Crewe, Cheshire
-
Order Management Specialist
6 months ago
Crewe, United Kingdom Air Products Full timeEU-UK-Crewe Millennium Gate **Job Description and Qualifications** **Who are we** At Air Products, we specialise in Industrial Gas and we've been helping our customers to become more productive, energy efficient and sustainable for more than 80 years. We are seeking a customer service representative to join our customer focused friendly team. Our...
-
Order Management Specialist
6 months ago
Crewe, United Kingdom Air Products PLC Full timeAt Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...
-
Order Management Specialist
5 months ago
Crewe, United Kingdom Air Products Full timeEU-UK-Crewe Millennium Gate **Job Description and Qualifications** At Air Products, we specialise in Industrial Gas and we've been helping our customers to become more productive, energy efficient and sustainable for more than 80 years. We are seeking a customer service representative to join our customer focused friendly team. - Our Customer Service...
-
Order Processor
6 months ago
Crewe, United Kingdom Medica Packaging Full time**About us** Medica Packaging is one of the top UK manufacturers of printed packaging and patient information leaflets. a medium business in Crewe, CW1 6UL. Established in 1993, we have a strong heritage of providing specialist packaging services to the pharmaceutical and healthcare industries. Our continued growth is thanks to our industry leading skills,...
-
Customer Service Rep
6 months ago
Crewe, United Kingdom Orion Full time**Job description**: Orion Partner Plus are delighted to have been retained by a global market-leading provider of Filtration solutions for a diverse range of Industries such as Oil & Gas, Refining, Power, Chemical and Petrochemical. Our client is looking for a skilled Customer Service Representative/Specialist to join their team, based in Crewe, UK. Our...
-
Order Administrator
6 months ago
Crewe, United Kingdom Pertemps Network Group Full time**Order Administrator**: - 262101209**£23,350 - £25,793 Per Annum** - Full Time**Permanent** **Crewe, Cheshire** **Administration** **Job Description**: **Order Administrator** Our prestigious client based in Woore, Cheshire, Has an urgent requirements for an **Order Administrator** Duties includes: - Processing orders- Controlling production...
-
Customer Service Specialist
1 month ago
Crewe, Cheshire East, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Crewe, United Kingdom. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience.Key Responsibilities:Provide excellent customer service and resolve customer complaints.Operate the cash register and...
-
Customer Service Specialist
5 months ago
Crewe, United Kingdom Air Products Full time**Customer Service Representative** EU-UK-Crewe **Who are we**: - 12.7 Billon dollars in Sales - 21,000 Employees Worldwide - 50 Countries - The world’s largest producer of Hydrogen We pride ourselves on being an innovative technology company that cultivates an environment of collaboration and inclusion. We need and seek out people who are dedicated and...
-
Customer Experience Specialist
4 weeks ago
Crewe, Cheshire East, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to provide exceptional service and support to our customers in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely with other...
-
Customer Service Specialist
2 weeks ago
Crewe, Cheshire East, United Kingdom H2ecommerce Full timeWe are seeking a skilled Customer Service Specialist to provide exceptional assistance to customers over the phone and close sales deals.Key Responsibilities:Offer genuine advice and knowledge to customers to close salesAssure customers about product availability and pricingProvide assistance to customers having issues checking out
-
Sales Order Processor
2 weeks ago
Crewe, United Kingdom CV-Library Full timeSales Order Processor Do you enjoy providing excellent customer service and have a background in administration? My client are a UK leading manufacturer of pumps, valves and automation products looking to add to the team. The Role Process incoming customer orders Liaise with customers and suppliers Resolve any order queries/ issues ensuring minimal delay...
-
Customer Service Representative
4 weeks ago
Crewe, United Kingdom Anderson Wright Consulting Full timeCustomer Service Advisor Job SummaryWe are seeking an experienced Customer Service Advisor to join our team at Anderson Wright Consulting Ltd in Crewe. As a Customer Service Advisor, you will be responsible for providing top-notch customer service to our clients, handling incoming queries, and processing orders.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
1 month ago
Crewe, Cheshire East, United Kingdom Anderson Wright Consulting Ltd Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Advisor
6 months ago
Crewe, United Kingdom Baywater Healthcare Full time**Helpline Advisor** **Contract: Permanent** **Salary: £9.90 per hour rising to £10 per hour after 3 months** **Hours: Contracted to 40 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...
-
Customer Service Representative
6 months ago
Crewe, United Kingdom UR.co.uk Full timeWe are looking to recruit an experienced and organised **Customer service advisor** for our team based in Crewe **Key Responsibilities**: - Answering customer messages on multiple marketplaces and websites - Working with suppliers to resolve delivery and order issues - End to end customer service - Building rapports with customers - Providing aftercare...
-
Customer Service Representative
6 months ago
Crewe, United Kingdom UR.co.uk Full timeWe are looking to recruit an experienced and organised **Customer service advisor** for our team based in Crewe **Key Responsibilities**: - Answering customer messages on multiple marketplaces and websites - Working with suppliers to resolve delivery and order issues - End to end customer service - Building rapports with customers - Providing aftercare...
-
Customer Service Representative
4 weeks ago
Crewe, Cheshire East, United Kingdom Anderson Wright Consulting Ltd Full timeCustomer Service Advisor RoleWe are seeking an experienced Customer Service Advisor to join our client's supportive and friendly team in Crewe. As a Customer Service Advisor, you will be responsible for representing the company and dealing with all incoming queries, questions, enquiries, and process orders.Key Responsibilities:Provide a top-notch customer...
-
Customer Service Representative
6 months ago
Crewe, United Kingdom UR.co.uk Full time**Hours**:9am - 5.30pm 5 days out of 6 Monday - Saturday We are looking to recruit an experienced and organised **Customer service advisor** for our team based in Crewe **Key Responsibilities**: - Answering customer messages on multiple marketplaces and websites - Working with suppliers to resolve delivery and order issues - End to end customer service -...
-
Customer Service Advisor
5 months ago
Crewe, United Kingdom H2e Commerce Full time**Customer Services Advisor** **Location**: Crewe **Type**: Full time, permanent role **Salary**: £24,000 per annum. Excellent staff benefits also included. **Hours**: Full time, Monday to Friday 9:30-6:00pm. **Breaks**: 1 x 30 minute break (unpaid) and 2 x 15 minute breaks (paid) each day **Summary of Role**: We would love to hear from any applicants...
-
Customer Service Advisor
6 months ago
Crewe, United Kingdom Baywater Healthcare Full time**Helpline Advisor** **Contract: Permanent** **Salary: £10.90 per hour rising to £11 per hour after 3 months** **Hours: Contracted to 30.5 hours per week - Shift Based over 7 day period - Weekend working 1 in 4 with days off during the week. 8am to 8pm** **Location: Crewe** Based in the heart of Crewe, our Helpline team are exceptional men and women,...