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Patient Experience Administrator
3 weeks ago
Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and service users?
The Patient Experience Team is seeking an Administrator to provide comprehensive administrative and clerical support for complaints handling and patient engagement faculties. The Patient Experience Administrator will work closely with the other members of the wider Patient Experience Team and other Corporate and Care Group Governance teams, and have direct contact with patients and their families.
The role requires someone who is calm, well organised, a good communicator who is resilient and able to speak to worried, anxious or distressed clients on the telephone.
**This is a full time post working 37.5 hours per week, on a fixed term basis of 12 months. This is a hybrid remote role with a requirement to be on site and work remotely every week.
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Patient Experience Administrator
2 weeks ago
Truro, Cornwall, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAre you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...
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Patient Experience Administrator
3 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAre you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...
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Patient Experience Administrator
3 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAre you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...
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Patient Experience Administrator
2 weeks ago
Truro, Cornwall, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAre you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...
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Patient Experience Administrator
2 weeks ago
Truro, Cornwall, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAre you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...
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Patient Experience Administrator
3 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAre you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...
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Patient Safety Incident Administrator
3 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAn opportunity has arisen for a Patient Safety Incident Administrator. Supporting the Investigating Officers presents an exciting opportunity for a dynamic and enthusiastic member of staff. Supporting the Investigation Officers requires a wide variety of tasks, working with many staff as well as obtaining information from many sources. The post-holder...
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Patient Safety Incident Administrator
3 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAn opportunity has arisen for a Patient Safety Incident Administrator. Supporting the Investigating Officers presents an exciting opportunity for a dynamic and enthusiastic member of staff. Supporting the Investigation Officers requires a wide variety of tasks, working with many staff as well as obtaining information from many sources. The post-holder...
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Hospital Administrator
3 weeks ago
Truro, United Kingdom E-zec Medical Transport Services Ltd Full timeEMED Group are looking for a Administrator (Patient Transport Liaison Officer) to join our team in Cornwall, this role is based from Royal Cornwall Hospital. The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. Contract Type: Permanent, full time - 40 hours per week Location: Royal Cornwall...
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Patient Safety Officer
2 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThis is an exciting time to join the Patient Safety Team to provide foundational support to promoting and embedding a positive patient safety culture at RCHT. This role will provide administrative and specialist support to patient safety investigations, overseeing the Trust's risk management system and various other aspects of clinical and integrated...
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Patient Services Assistant
3 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeTo lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...
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Patient Services Assistant
2 months ago
Truro, United Kingdom Royal Cornwall Hospitals Trust Full timeThe post holder will provide services daily with patients, carers and staff. It is essential the post holder has excellent patient facing customer care skills at all levels and is responsive to the needs of all those who may encounter the General Office. The post holder will daily be responsible for the processing, payment of and recording cash payments to...
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Patient Services Assistant
2 weeks ago
Truro, Cornwall, United Kingdom Royal Cornwall Hospitals Trust Full timeThe post holder will provide services daily with patients, carers and staff. It is essential the post holder has excellent patient facing customer care skills at all levels and is responsive to the needs of all those who may encounter the General Office. The post holder will daily be responsible for the processing, payment of and recording cash payments to...
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Patient Services Assistant
3 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeTo lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...
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Patient Communications Officer
4 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAn excellent opportunity has arisen within our Integrated Older People’s Service team for a Patients’ Communication Officer to support the modern clinical and administration team. If you are looking for a career that has opportunities for progression and to build on your skillset, then this role will delivery this for the successful applicant. You will...
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Head of Safety Risk and Patient Experience
5 days ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThank you for the interest that you have shown in becoming our Head of Safety, Risk and Patient Experience. This is a critical role which contributes to the oversight of effective clinical governance at the Royal Cornwall Hospitals Trust. Reporting to the Deputy Director Of Integrated Governance you will visibly lead, promote and embed clinical governance...
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Head of Safety Risk and Patient Experience
2 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThank you for the interest that you have shown in becoming our Head of Safety, Risk and Patient Experience. This is a critical role which contributes to the oversight of effective clinical governance at the Royal Cornwall Hospitals Trust.
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Head of Safety Risk and Patient Experience
2 weeks ago
Truro, Cornwall, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThank you for the interest that you have shown in becoming our Head of Safety, Risk and Patient Experience. This is a critical role which contributes to the oversight of effective clinical governance at the Royal Cornwall Hospitals Trust.
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Patient Services Assistant
2 weeks ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeWe are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...
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Patient Communications Officer
2 weeks ago
Truro, Cornwall, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAn excellent opportunity has arisen within our Integrated Older People's Service team for a Patients' Communication Officer to support the modern clinical and administration team. If you are looking for a career that has opportunities for progression and to build on your skillset, then this role will delivery this for the successful applicant. You will...